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Re: work from home

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Many BPM companies have a WFH policy more as a ’employee convenience’ policy allowing 1 or 2 days a month rather than as effective work management. Reasons being multiple – Compliance (as rightly mentioned by you, requirement to work on client specific systems available only in client certified delivery centers), Technology (where calls (legally) cannot be terminated outside the company’s system), Organization (Organization’s systems have not evolved to manage people in WFH environment) and Benefits (clear articulation of WFH vis-à-vis WFO)

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