BPM Summit 2018

Deep Dive Workshop I : Being Human In The Era of AI And Automation

By: Leslie Joseph, Principal Analyst, Forrester
Chairperson: Sumithra Gomatam, President – Digital Operations & EVP, Cognizant


Deep Dive Workshop II : Hyper-connected Future – Opportunities and Risks

By:Shree Parthasarathy, Chief Innovation Officer; National Leader – Cyber Risk Services, Deloitte India


Deep Dive Workshop III :Cutting through the noise around block chain: A financial services perspective

By: Ronak Doshi, Practice Director – Information Technology Services, Everest Group
Chairperson: Sumithra Gomatam, President – Digital Operations & EVP, Cognizant

Deep Dive Workshop IV :The opportunity and impact of GDPR

By:Pierre-Luc Refalo, VP – Cyber Security & Data Privacy Consulting Global Lead, Capgemini


Deep Dive Workshop V A: “C2S (Carbon to Silicon) with RPA”

By: Vikash Jain, Partner and Director, The Boston Consulting Group


Deep Dive Workshop VI A Curating Engaging ‘Workplaces’ – Employee Whim or A Need

By:  Raswinder Jit Singh, Sr. Consultant, Aon

Deep Dive Workshop V B : Evolution from Rule-Based RPA to Intelligent Process Automation

By:Sudhir Sen, Products Head, JiffyRPA


Deep Dive Workshop VI B: Ethics and Trust in a digital age

By: Steve Heathcote, Executive Director of Markets, ACCA


Welcome Address


By: KS Viswanathan, VP – Industry Initiatives, NASSCOM
Keshav Murugesh, CEO, WNS; Vice Chairman, NASSCOM
Rohit Kapoor, Vice Chairman & CEO, EXL; Chairman, NASSCOM BPM Council


Context Setting:


By::Aruna Jayanthi, MD – Asia Pacific and Latin America, Capgemini


Session I: Opening Keynote
Innovate or perish: How to make your company fit for the future

By:Dr. Christian Busch, Lecturer/Entrepreneur/Senior Advisor, London School of Economics (LSE)
Chair: Raman Roy, Chairman & MD, Quatrro


Session II:Leaders Panel
The Big Shift: From Transactional to Value Enabler

Speaker:Alan Vallance, CEO, Royal Institute of British Architects (RIBA)
Sushant Dash, President – India & Middle East, Tata Global Beverages limited
John T. Fleurant, EVP & CFO, New York Life
Chairperson:Keshav Murugesh, CEO, WNS; Vice Chairman, NASSCOM



BPM Awards




Session III: Panel Discussion
Meet the Disruptors

Speaker:Abhimanyu Singh, Co-founder, AgaraLabs
Inderjit Sehrawat, Managing Director India, Kryon Systems
Vijay Navaluri, Co-founder & Chief Customer Officer,
Chairperson:Mohit Thukral, Co-Founder and Managing Partner, Vivtera



Session IV A: Leaders Panel
The Organization Pivot

Speaker:Heath Preston, Group Financial Controller, AusNet Services

Neeraj Tandon, CEO, Conneqt Business Solutions Limited
Ananth Radhakrishna, CEO & MD, Infosys BPM

Chair: Partha DeSarkar, CEO, Hinduja Global Solutions Ltd.


Session V A: Panel Discussion
Man and Machine: Rethinking the workplace

Speaker:SNavneet Jhamb, Global Head of Finance Shared Services, Fidelity International
Avishek Chattopadhyay, VP & Global Delivery & Practice Head, HCL
Prakash Hariharan, SVP – Strategy and Growth – Enterprise Services, Genpact

Chair: Manish Bharti, SVP – Global Enterprise Accounts , UiPath


Session VI A: Quick Grabs
Theme: What’s Next in BPM?
Track 1: Reimagining Insurance

Speaker:Uzma Jamal Rushdi, Vice President – Operations & Customer Service, HDFC Standard Life Insurance Company Ltd

Track 2: Reimagining Manufacturing
Speaker:Rajiv Arora, Group Head – IT & CIO, Siemens
Chairperson:Rohit Kapoor, Vice Chairman & CEO, EXL Service


Session VII: Panel Discussion
Know Your Customers

Speakers:Sudhir Dasamantharao, Chief Transformation Officer & Director – GBS APAC, Boston Scientific
Atul Pratap, Head – F&A Shared Services, Adani Group
Paritosh Gandhi, Professional Services Lead (India & SAARC), Avaya

Chairperson:Rajesh Subramanian, MD & CEO, Firstsource Solutions