Cloud adoption framework for successful digital transformation

Terms of use

Terms of Use

The use of this site and the content contained therein is governed by the Terms of Use. When you use this site you acknowledge that you have read the Terms of Use and that you accept and will be bound by the terms hereof and such terms as may be modified from time to time.

All text, graphics, audio, design and other works on the site are the copyrighted works of nasscom unless otherwise indicated. All rights reserved.
Content on the site is for personal use only and may be downloaded provided the material is kept intact and there is no violation of the copyrights, trademarks, and other proprietary rights. Any alteration of the material or use of the material contained in the site for any other purpose is a violation of the copyright of nasscom and / or its affiliates or associates or of its third-party information providers. This material cannot be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way for non-personal use without obtaining the prior permission from nasscom.
The nasscom Members login is for the reference of only registered nasscom Member Companies.
nasscom reserves the right to modify the terms of use of any service without any liability. nasscom reserves the right to take all measures necessary to prevent access to any service or termination of service if the terms of use are not complied with or are contravened or there is any violation of copyright, trademark or other proprietary right.
From time to time nasscom may supplement these terms of use with additional terms pertaining to specific content (additional terms). Such additional terms are hereby incorporated by reference into these Terms of Use.

Disclaimer

The Company information provided on the nasscom web site is as per data collected by companies. nasscom is not liable on the authenticity of such data.
nasscom has exercised due diligence in checking the correctness and authenticity of the information contained in the site, but nasscom or any of its affiliates or associates or employees shall not be in any way responsible for any loss or damage that may arise to any person from any inadvertent error in the information contained in this site. The information from or through this site is provided "as is" and all warranties express or implied of any kind, regarding any matter pertaining to any service or channel, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed. nasscom and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of information contained on the site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.
nasscom or its affiliates or associates or its employees do not provide any judgments or warranty in respect of the authenticity or correctness of the content of other services or sites to which links are provided. A link to another service or site is not an endorsement of any products or services on such site or the site.
The content provided is for information purposes alone and does not substitute for specific advice whether investment, legal, taxation or otherwise. nasscom disclaims all liability for damages caused by use of content on the site.
All responsibility and liability for any damages caused by downloading of any data is disclaimed.
nasscom reserves the right to modify, suspend / cancel, or discontinue any or all sections, or service at any time without notice.

For any grievances under the Information Technology Act 2000, please get in touch with Grievance Officer, Mr. Anirban Mandal at data-query@nasscom.in.

New

See all

No notification found.

Cloud adoption framework for successful digital transformation

Chetan Walia

@chetanwalia

August 2, 2022

Cloud Computing

463

Cloud adoption framework for successful digital transformation

Framework required to help clients build, migrate, modernize, operate, expand, and optimize their applications, infrastructure, data, and analytics in the Cloud. Technology upgrades are only one aspect of the business value equation, but delivering the right value is the key. Hence, we need to consider all aspects like people, process, and technology in our framework.

Digital Transformation requires industry leaders to rethink their business priorities, strategies, and operations to ensure continued success and value-based delivery. Some of the key drivers are listed below:

Reduce customer churn, Increase New customer acquisition, Increase ARPU, Customer delight, Growth in Value-added services, Cost transformation, Reduce operation costs (OPEX), Improve time to market, Improve Customer Experience, Business consolidation, Operational efficiencies, and Modernization

The cloud adoption framework for successful digital transformation talks about the capability maturity model for cloud adoption and covers key aspects and their maturity levels to achieve desired business value.

Focus Area		Maturity Level			Value Delivered
Focus Area		1	2	3	Value Delivered
People, Process and Knowledge	Team	Cross-functional teams	DevOps	DevSecOps/SRE	End-to-end accountability
	Processes	Agile	Design thinking/process blueprint	Process automation
	FinOps	Workload cost predictability	Cost Optimization	Cloud ROI
Technology - Design Maturity	Architecture	Client Server	Microservices / Multi-Cloud	Cloud-native or Cloud Agnostic	Zero-touch operations
	Operations and Monitoring	Alerting and Monitoring	Self-healing, and Preventive AI/ML	Data insights on cloud
	Delivery	Periodic Release	CI/CD Automation workflow	Complete Automation
	Provisioning	Scripted	Infrastructure as a code	Shift left -- Optimization
	Site Reliability Engineering	Service availability	Scalability and reliability	Performance Matrix
	Security and Compliance	Control the Access, Protect the Data, and Secure the network	Monitor the Env.	Security by Design

Play Book for Cloud adoption framework for successful digital transformation:

Align your reason and key principles: Analyze how digital transformation adds value to your business. Figure out your business strategy (phase-wise approach) before you invest in anything.
Be prepared for a cultural shift: Digital transformation must put people at the center as it's not just a technology adoption.
Identify the current and future state of your organization's maturity in terms of People, Process and Knowledge, and Technical Design Maturity. Phase-wise plan to upgrade one or more components to achieve End-to-end accountability with Zero-touch operations on Cloud.
CAPEX / OPEX Model with the ROI needs to be well defined and accordingly, the transformation approach should be finalized (cap and grow, evaluation, and revolution).
Partner with both internal and external experts: Do more and do it faster with partners that share your vision. Leverage insider knowledge about what works and what doesn’t in their domain.
Get feedback and adjust: Need to design the customer experience from the outside in by obtaining extensive and in-depth input from the customers and other stakeholders.
Embrace New Ways to Improve: Bring start-up culture for agile decision-making, rapid prototyping, and flat structures.
Recognize employees’ fear of being replaced. Success would be difficult when employees perceive DT as a risk to their jobs.
Building capabilities for the workforce of the future (Train and upskill your workforce).
Improve design maturity: Invest in technology solutions that will scale with your long-term goals.

Companies worldwide use technologies to reach consumers at their doorsteps to stay competitive during these uncertain times. Similarly, consumers have shifted towards online channels and your competition is just a click away. To succeed in a digital transformation that provides value to end customers, we need more resilient systems that support the new normal and cloud adoption at a faster pace.

#cloud #cloudnative #cloudcomputing #technology

Disclaimer

That the contents of third-party articles/blogs published here on the website, and the interpretation of all information in the article/blogs such as data, maps, numbers, opinions etc. displayed in the article/blogs and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party article/blogs published, are provided solely as convenience; and the presence of these articles/blogs should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these articles/blogs , you do so at your own risk.

Chetan Walia

Head - Hybrid Cloud Solutions & Presales

Proven record of managing complex Cloud Migration and Digital Transformation projects (over USD 100 mn) entailing successful pre-sales, delivery, and operation of the large-scale mission-critical production systems (some with over 30 million subscribers). Visionary leader offering over 24 years of rich experience in Enterprise Architecture, Program Management, Consulting, and Cloud Computing across the Telecom domain and Managed Services engagements.

Cloud Collaboration: How Media Team...

dilipguddappa