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Reskilling stories

Reskilling stories

NASSCOM Reskilling Series – The Journey of WNS

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The USD 35 Billion Business Process Management (BPM) industry in India has had a momentous journey, evolving from call centers through Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and Information Technology Enabled Services (ITeS), to emerge as the global hub for digital solutions. This evolution is demonstrated clearly in the growth of WNS Global Services. The company started off as a BPO in 1996, when BPO signified a low-cost service provider, doing repetitive tasks for global companies. Today, WNS provides an end-to-end suite of technology, analytics and digital solutions to global clients across key industry verticals, helping them effectively tackle the challenges of changing customer behavior trends in a constantly accelerating world. In fact, WNS has emerg...

How Recreational Activities Improve Productivity in Office?

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Today’s extremely busy and monotonous life has pushed people towards a stressful life. People have almost lost the ability to balance professional and personal life due to such a hectic lifestyle. In the race of achieving the unknown heights, people are losing the joy of living as well as working. The above statement can be found relatable by almost all of us, isn’t it? But, no one can only work like robots while keeping their sanity and performance level unaffected. Everybody knows what has become of jack with all work and no play. Many organizations choose different paths from time to time to keep up the spirit of their employees. But, the missing joy of life can only be achieved when people find a way to connect with their inner selves. And, it has been found that recreational activitie...

NASSCOM Reskilling Series – Genpact’s Journey

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India’s digitally skilled employee base accounts for approximately 75% of the global digital talent pool making India a global talent hub. The advent of various technologies like AI, IoT, autonomous vehicles, robotics, quantum computing dictates that Industry take up reskilling and upskilling talent on a priority basis. As we get ready to confront the massive economic and social disruption caused by technological advancement, it has become imperative to invest in people and make our talent pool future ready. “The net savings: It can cost as much as 6 times more to hire from the outside than to build from within.“ —Josh Bersin, Industry expert In FY2019, about 74 % organisations upskilled/reskilled more than 20 % of their existing workforce in digital skills, according to NASSCOM’s Future S...

The Power of ‘Business Communication’

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Communication can do wonders, anyways. Communication can make things, Communication can break things. ‘Do Communicate’ is the theme and success mantra. Do Communicate optimally with as much clarity as one can, with target audience in consideration. Communication is a phenomenon of ‘what one communicates and what others understands and Interprets’. Communication is strongly influenced by factors like perception, prejudice, mindset, biases, … In fact, it is about understanding other’s point of view, perspective. Business Communication is more about ‘ABC Actionable Business Communication’, i.e. who does what, by when, how, with whom all & what all resources, serial/ parallel, … considering controllable & uncontrollable, predictable & unpredictable, internal & external, intra &...

Bloggers Alliance Story

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The Back Story- The Why Apple Co-Founder Steve Wozniak made a sweeping statement, “Indians Lack Creativity” during his visit to India in February 2018. Steve pointed out that Indians measure success with academic excellence and a stable job, but lack creativity. He also emphasized, “The creativity gets lost when behaviour is predictable and structured ultimately making everyone similar”.   Indian Education and Rote Learning Although I disagree with Steve in terms of the stereotype and generalization, I have definitely experienced that Indian schooling and education system emphasizes on rote learning, which diminishes overall creativity in children. So I began introspecting and wondered how I can further contribute to the nurturing and enhancement of creative process in India. Indian e...

Virtusa’s Strategic ‘Train Before You Hire’ Model

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We invited stories of reskilling from the Indian IT industry, both from companies and individuals. These are stories of hope and inspiration in changing times. This story is of Virtusa.  Virtusa’s Centers of Excellence ( CoE) program across academic institutes ensures industry readiness of fresh talent.  Identify,  build, nurture talent in technology space – focus on making students job ready  from day 1 helps them get a head start to their career while reducing lead-time of resources and costs for the organization. Our unique approach of establishing ‘Campus Centers of Excellence’ across institutes aims at training the faculty and students on current technologies and platforms. The students who are then recruited, experience a smooth transition into the industry.  Stages 1. Selectio...

Zensar Digital Academy

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We invited stories of reskilling from the Indian IT industry, both from companies and individuals. These are stories of hope and inspiration in changing times. This story is of Zensar.  Digital Academy – Program Overview Zenlabs – The innovative hub for training in emerging technologies RoI and Impact Bench duration (associates) down 18% due to faster deployment College students enabled with key digital skills before joining various firms Up-skilling, cross-skilling helped increase overall Digital quotient 100% participation from employees in various digital initiatives and acceptance to 20+ mobile apps for automating various operations Associates working on old technologies, support/maintenance work got opportunity to upgrade on new technologies Customer’s perception of Zensar...

The Digital Academy by Wipro Digital

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We invited stories of reskilling from the Indian IT industry, both from companies and individuals. These are stories of hope and inspiration in changing times. This story is of Wipro.  Wipro Digital, the digital business unit of Wipro Limited launched the ‘Digital Academy’ in Q2 of financial year 2015-16 to build a strong team of digital engineers for the future. The academy nurtures excellent technologists and programmers who can build and release internet scale applications. The Academy offers rigorous programs that help candidates upskill their competencies and stay up to date with the latest technologies, best practices and principles. The curriculum at the academy is a combination of programming languages, technology, and engineering tools.  It also goes beyond traditional training pr...

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