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TechVoice: A Conundrum called “Business Requirement Document” alias “BRD”

Dr. Chandrika Kambam, Vice President – Clinical Services, Columbia Asia Group of Hospitals, on developing robust IT infrastructure in hospitals in line with their immediate needs Over the last couple of years, I had an opportunity to work closely with information technology (IT) team on various initiatives that we undertook to improve and support our business processes. I was the bridge between the team that executed the services on the ground and the technology team that put these systems in place. What I have observed is that very few systems meet 100% customer expectations in one go. There are always reiterations, innumerable versions of the systems that are released, before it meets even 90% of the end user needs. As I reflect on the various reasons for this, I was surprised to r...

LHIF Healthcare Insurance Roundtable: Transformation Through Digital Innovation

    Participants (from Left to Right) Surendra Tiwari, General Manager – Operations, National Health Authority Rajagopal Rudraraju, Sr VP and Product Head-Health & Health Claims, Tata AIG Deepak Bharadwaj, Director – Technology, Legato Health Technologies Jayshree Mapari, Manager Market Access, AstraZeneca Anuradha Sriram, Appointed Actuary, Aditya Birla Raghuram Janapareddy, Director – Lifesciences & Healthcare, NASSCOM Center of Excellence Rupesh Mehta, Chief Technology Officer, Reliance Health Insurance Gurdeep Singh Batra, VP, Health Underwriting, Bajaj Allianz Sanjeev Malhotra, CEO, NASSCOM Center of Excellence Suresh Rao Rane, Manager, NASSCOM Regional Office – West   Raghuram Janapareddy, NASSCOM Center of Excellence Health Insurance Industry is at an inflect...

TechVoice: Disruptions in Healthcare Delivery – Are We There Yet?

This piece has been authored by Dr. Chandrika Kambam (MBBS, MD, MBA, PGDMLE, ABMCQ), Vice President – Clinical Services, Columbia Asia Group of Hospitals – India Disruption is the Healthcare Delivery In 1948, the World Health Organization (WHO) defined health with a phrase that is still used today. “Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.” [1] In order to deliver this state of wellbeing to its people countries started putting together the infrastructure, research, training, skill development and other such industries which together became a “Health Care Industry”.  The modern health care is a conglomerate of products and services that are used to treat people with curative, preventive, rehabi...

How Technology Is Powering the World’s Largest Healthcare Program – An exclusive interview with Dr. Indu Bhushan, CEO of Ayushman Bharat

Dr. Indu Bhushan, CEO of Ayushman Bharat Ayushman Bharat – a healthcare scheme so large that its beneficiaries are almost equal to the population of Canada, Mexico and the United States of America combined – making it undeniably the largest healthcare scheme in the world. Launched in September 2018, Ayushman Bharat has been touted as a ‘game changer initiative to serve the poor’. At the time of launch, 13,000 hospitals were part of the scheme, and was poised to cover 50 crore people – with no cap on family size and age. More than 8,700 public and private hospitals have been empaneled for this scheme, with 33 states having signed MoUs with the Central government for program implementation. So far, 3.2 crore cards have been issued and nearly 40% of the Indian population is covered under this...

5th Lifesciences & Healthcare Innovation Forum: A Recap

The 5th Lifesciences & Healthcare Innovation Forum held on April 30th in New Delhi’s Shangri-La Eros Hotel was a resounding success. This was the first time the event was held in the capital, and witnessed its highest ever turnout of 170 attendees. With Digital Propulsion of Universal Healthcare as its central theme, there was enthused participation from various stakeholders including hospitals, healthcare enterprises, technology entities, startups and most notably, a strong representation from policy makers and government. The inaugural session witnessed keynotes by Ms Debjani Ghosh, President, NASSCOM; Mr J Satyanarayana, Former secretary and Chair of Digital Healthcare Stack for Min of Health ; Dr. Indu Bhushan, CEO, Ayushman Bharat; Mr Dileep Mangsuli, CTO, Wipro GE Healthcare; Mr ...

Detecting Stillbirths With Smart Sensors

Enduring a stillbirth can be a traumatising and painful experience for parents. In 2015, there were 2.6 million stillbirths globally, with an average of 7,178 deaths per day. Most of these stillbirths take place in under-developed or developing nations, and due to a significant delay in reporting abnormalities in pregnancy parameters and milestones. The window for detection of stillbirths specifically is narrow, in most cases 24 hours. Unless there is a convenient and accurate way to monitor foetal movements and possible distress, it becomes challenging to treat the condition. This was the main source of inspiration for Shivi Kapil, who is using principles of design and technology to mitigate the occurrence of stillbirths. During her stint at NID while pursuing a master’s degree in User Ex...

Why Digital Propulsion Is The Answer to India’s Growing Healthcare Challenges

In the 16th century, the Portugese brought modern medicine to India, with the French and British establishing India’s first hospitals in mid-17th century in erstwhile Calcutta and Madras. Today, there are more than 196,000 hospitals in India. As of 2016, the Indian healthcare market stood at $110bn and can reach $280bn by 2020. The healthcare industry has grown by leaps and bounds – not only has it expanded in size across the country with major hospital chains emerging in India’s biggest cities, but an immense amount of innovation has been done in these hospital chains too. While hospitals may have mushroomed across India’s major cities and larger towns, the millions that reside in India’s rural pockets struggle with access basic healthcare amenities even today. Less than 1/3 of doctors tr...

Healthcare Begins at Home

NASSCOM CoE fostering Innovation and Thought Leadership on Technology for better home healthcare Owing to lower doctor-to-patient ratios, poor healthcare infrastructure, spiralling costs and long-distance travel for patients, especially in the context of rural India, availing timely healthcare is a challenge today. But fret not. Having a hospital at your doorstep is now a reality, thanks to technology. The home healthcare market is still in its nascent stages in India but can grow to more than $6.2bn by 2021 (1). Currently, the industry is serviced by a multitude of healthcare start-ups, healthcare aggregators, diagnostic centres, radiology centres and even some of the major hospitals. Advancements in information technology and medical electronics are bringing high quality healthcare at th...

The Rise of Healthcare Solution Companies

Today, in the world of Healthcare and Information Technology there are a large number of small companies that are entering the competition, now — as a matter of fact, these so called ‘small healthcare technology companies’ have been much more successful than these large non-industry-specific technology companies and specifically in addressing the the issues related to the industry-specific needs of healthcare.   In the years leading up until this present day, there are many examples around us where we’ve seen that the large and the better known technology organizations — those that had invested in the Health Information Technology market with high expectations ended up hitting up bad values such as low sales, low revenues, negative investment returns that...