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NTLF Forum2019


  

With Powerful Technology Comes No Responsibility

Everything that is not powered by digital technology is now being referred to as ‘traditional’. But, is everything traditional wrong? And is everything that technology does is right? Let us look at media. Not too long back, newspapers were the dominant source of information. Most of them are large conglomerates, not necessarily profitable but carried a huge cross called ‘trust’. When a newspaper reports of a carnage in a town, people would never question whether it happened or not, or research if it is indeed true. How could newspapers or even television always get it right? They had strict ‘traditions’. They received news from authentic source, and in most cases reporters visit the location or a government authority and even directly spoke to the people involved in the incident. After the...

The Y Factor

Throughout the first two days of the NASSCOM Technology and Leadership Forum 2019, one thing that has bothered many attendee futuristic leaders to no end is, “Where are the women?” But this is a question that bothers recruiters, talent officers, and people analysts and observers alike the world over – why are there so few women leaders in tech businesses? Why do we need women in tech leadership?  Examining technology problems through a lens of talent diversity has the potential to solve them from a fresh perspective, inclusive of the myriad gender base that would eventually utilise the technology. Both leaders acknowledge the crisis for talent in forward-looking technologies. To mentor women as well as members of the larger LGBTQIA+ would help solve this crisis greatly.  They’re ther...

Scaling the Next Billion Market

2 very successful leaders who have led iconic businesses, talk about creating scale in the most promising emerging market. This session will be in a Q&A format. What are the business models which worked Applying innovation to speed and scale The challenges & opportunity Lessons on leadership Scaling the Next Billion Market Digital innovation is changing the world faster than we can imagine. The goal of organizations is to grow and that happens when a new market is created or disruption offers opportunities in an existing market. As business scales, operational challenges heighten. What better to way to understand the travails of scale than two powerful women leaders talk about creating scale in the most promising emerging market. Arundhati Bhattacharya, former Chairman of State Ban...

Post millennial generation, jobs and failures

There is no box. Don’t think around it. Today’s middle schoolers will have jobs that have not been invented yet. While millennials are still adapting to the disruptive environment and businesses are adapting to the disruption that millennials want to cause, there is an element of the future that needs to be addressed today. Except for basic jobs like doctors, policeman, fireman, carpenter et cetera; many current jobs and industries might vanish by the time they enter the job market. So, how and what should they be prepared for? Don’t play safe Until a few years back, parents had a common expectation from their children–to get married and have a job in a relevant industry – a safe sector. That was their mantra for a good life. The generation which started working in the 2000s sa...

Neither Technology, nor Business Model, Customer Drives Innovation!

Absolutely every business leader – CEO or CTO or CIO who spoke at the NASSCOM Technology and Leadership Forum 2019 stressed upon aspect that an entire business hinged upon. While it may not be rocket science or news, amid the chatter of blockchain, AI, AR & VR, and business models, the customer still emerged on top. Whether it was Rama Iyer or Ulrich Spiesshofer, Nisaba Godrej, or Lindsay Patterson, everyone would agree, the buck stops at the customer. In a panel driven by online and office consumer business leaders, moderated by Microsoft’s Anant Maheshwari (President), with Vivek Biyani (Director, Future Group), Srikant Velamakanni (Co-founder, Group CE and Exec VP, Fractal Analysis), Ashish Hemrajani (Founder-CEO, Bigtree Entertainment), the unequivocal consensus was, “Consume...

Leaders’ mantra from NTLF2019

The NASSCOM Technology & Leadership Forum 2019 concluded with some fantastic insights on Friday, 22 February. And while consistent chatter included: Servant leadership – customer orientation & research Investing in failure – dare to dare & take more risks Technology can’t solve all problems Collaborate – internally, with other entities too Break archaic molds Re-skill talent – make your workforce future-ready Stay on-course your vision Regulate blockchain! There were also a few moments of sheer serendipity: Then: Business processes drove technological innovation Now: Technological innovation is redefining business processes “Data is the new oil.” Regulating and really understanding how to use data is key to transformative organisational and business chan...

A peek into #TheNeXt decade

Ronald van Loon is a frequent influencer & public speaker for significant AI, Big Data, IoT, and Data Science events. He is a globally acknowledged thought leader in the industry and also recognized as a Top 10 Global Influencer in Artificial Intelligence, Machine Learning, Digital, Digital Transformation, Business Intelligence, and Predictive Analytics. How did he get there? In his own words: by collecting and sharing knowledge three hours a day, seven days a week. It is only natural that van Loon takes stage at the NASSCOM Technology and Leadership 2019 (NTLF 2019) and offers a peek into the what’s in store for the next decade. Data Technology Development According to van Loon forecast for the data technology development, the frontier of data technology centres around customer experi...

Positioning Trust – Banking in the Digital Era

At a time when every business claims to be a digital one, Uday Kotak (at NTLF 2019) believes that being a bank has its disadvantages. It connotes an old-fashioned protected environment which is causing him paranoia about a future which will smirk at anything even vaguely considered as “legacy”. But he also believes that this imagery can easily be changed. Digital and banking aren’t really mutually exclusive sets but part of the same value proposition which aims to provide unique customer experience – an enhanced one. However, as banks gather greater momentum they have to remain mindful at all times, that their brand value is derived from their ability to manage risk. The Speed of Trust    The debt-equity ratio in a bank is about 10:1 which is naturally very high. Though banking is a ...

Bottom of the Pyramid – A Reality Check

Arundhati Bhattacharya, former SBI Chairman (a panellist at an NTLF session) had attended a board meeting recently. There was one chair in the room which was very different in look and feel from the others. Curiously enough, it remained vacant till the very end of the meeting. No, not even the session Chair occupied it. Later, she was told, that particular chair was assigned to the imaginary customer who is an integral part of every conversation. Do we know what she wants? This may be a symbolic gesture but it has great meaning and resonates, even more, when we are seeking out the next billion. The late CK Prahlad, one of the leading management thinkers of his time, continues to be frequently cited for his seminal work – The Fortune at the Bottom of the Pyramid. Although, over the last dec...

Blockchain: The Basic Hope of Transparency

On the first day of the NASSCOM Technology and Leadership Forum 2019 (NTLF2910), Steven Hall said about Blockchain, “From a sustainability standpoint, blockchain consumes too much power right now, even though the distributed ledger technology is pathbreaking.” Milk IT! On Day 2, an inconspicuous session at the fag end of the day on the realities of blockchain technology in this fiscal pulled in the doers. Let it suffice to say that neither the time nor the space was enough to discuss this imminent change in the way accounting will take form in the future. But as Brian David Johnson put it, technology is just the tool, what we do with it is what will decide its impact. Panelist, Rama Iyer, President and Chief Product Officer of ElevenO1 Technologies, offered up great business-use cases to i...

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