NASSCOM Survey on OSP T&C related to Work from home

Dear all,

As you are aware, the Department of Telecommunications (DOT) vide notification (No. 18-5/2015-CS-I) dated 13th March 2020, has amended the Other Service Providers (OSP) terms and conditions related to WFH, which are as follows:

  • The condition related to bank guarantee is now removed
  • The condition related to requirement of establishing connectivity through PPVPN has also been relaxed and organizations have been allowed to use their enterprise VPN with Static IP connectivity
  • The requirement of seeking prior permission from authorities has been exempted and companies can now intimate the authorities before starting WFH facility

We are now conducting a survey to understand how many OSPs are able to provide work from home to their employees and also if companies are facing any challenges in enabling the same. The survey link is appended below, and we shall be grateful if you could kindly provide your responses. We have kept the survey questionnaire very brief and it should not take more than 5 mins of your valuable time.


Please note survey link will remain active till the end of this week i.e. March 29, 2020.

We look forward to your active participation.


Deepak Arora

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