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Supply Chain Finance vs Traditional Lending : Pros and Cons

Supply Chain Finance vs Traditional Lending : Pros and Cons

SME Connect Fintech
June 13, 2023 235 0

In today's business landscape, having access to financing options is crucial to ensure the sustainability and growth of a business. Two distinct financing options available to businesses are Supply Chain Finance (SCF) and Traditio...


Tech Adoption by SMEs in India

Tech Adoption by SMEs in India

SME Connect
May 18, 2023 556 0

Small and Medium Enterprises (SMEs) make up a significant part of the Indian economy, yet many have been hesitant to adopt technology in their operations. However, as digital transformation continues to disrupt industries, it's be...


Customer Experience Trends That Will Dominate 2022

Customer Experience Trends That Will Dominate 2022

SME Connect
February 3, 2022 399 0

One of the reasons for this delay is that businesses are still unsure how the customer experience sector is moving, and the benefit is not tangible. This uncertainty becomes even more complicated when several new concepts and tech...


6 Best Trends to Ensure Customer Success in 2022

6 Best Trends to Ensure Customer Success in 2022

SME Connect Digital Transformation
January 17, 2022 823 0

A customer's experience is an essential asset for every company. With the start of 2022, one might wonder what more can be done, in a competitive ecosystem, where everyone is exploring ways to enhance customer success. Above all, ...


Call Disposition: How does it Benefit your Business in 2022?

Call Disposition: How does it Benefit your Business in 2022?

SME Connect Cloud Computing
January 5, 2022 345 0

Call disposition is defined as the label or tag associated to the outcome of a call. Different prospects respond differently to a sales call. Some request a demo; some stay indecisive, whereas others remain not-interested. The cal...


Are you Ignoring your Customers on Social Media?

Are you Ignoring your Customers on Social Media?

SME Connect Media Technology
January 4, 2022 244 0

Back in 2014, author and CEO of Altimeter shared a tweet which struck with us for a long time. She tweets, "Twitter is not a technology. It's a conversation. And it's happening with or w/out you.” I mean, she described something t...


What CX technology trends to lookout for in 2022?

What CX technology trends to lookout for in 2022?

SME Connect Digital Transformation
December 28, 2021 1306 0

Championing any modern idea or technology demands time and necessity. Earlier, over some tea, my colleague and I were discussing how the past few years demonstrated mass adoption of different technology, which were usually accepte...


Customer Feedback: 10 Reasons why is it Important for Business

Customer Feedback: 10 Reasons why is it Important for Business

Engagement SME Connect
December 24, 2021 304 0

Customer satisfaction is the purpose of every business. Customers are the sole unit that confirms the income for your business. The entire corporate world stands on the pillars of customer satisfaction. But how do we know when the...


Lead Generation Metrics: 6 Tips to Measure the Success of your Business

Lead Generation Metrics: 6 Tips to Measure the Success of your Business

SME Connect Data Science & AI Community
December 23, 2021 212 0

Lead generation metrics are precisely what they claim to be. These metrics can be analyzed to get a measure of how the company in question is performing at the marketplace. It is essential to quantify the right lead generation met...


Five Tips To Create A Better Customer Experience For Your Insurance Business

Five Tips To Create A Better Customer Experience For Your Insurance Business

SME Connect
December 22, 2021 195 0

Customer experience however has only recently gained importance in the insurance space and has shown massive results. A McKinsey report showed that insurance carriers that have provided customers with consistently best-i...


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