GICs IN INDIA: Onward and Beyond – Delivering Excellence

Document created by Nerurkar Diksha on Jun 16, 2016
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With 825+ GICs generating revenue of USD 15.5Picture9.jpg billion and employing ~530,000 people in FY2014, India continues to be the world’s leading location for GICs:

  • India continues to be the only location that allows GICs to off er an entire spectrum of technology services – IT services, BPM, ER&D, software products – spread across 50 Tier I/II/III cities
  • GICs in India are experiencing increased end-to-end product ownership and are able to off er fl exibility in global operating platforms
  • GICs in India are rapidly maturing and moving up the value chain, driven by macroeconomic pressures, changing customer demands, rapidly emerging technologies and business priorities
  • In addition to cost savings, GICs today are expected to drive enhanced value through risk mitigation, expanding existing business portfolio, and enabling new services; value addition impact potential is 5-7X cost arbitrage
  • While India’s cost advantage is expected to sustain for well over two decades, GICs now look at India as the numero uno destination to create tangible business impact
  • Drive towards enhanced value addition can only be achieved by developing high quality talent


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