Cloud is a computing model that is driving industrialization of IT services - dynamically scalable, that can be delivered on demand over the network in a pay per use model, in sync with today’s customer demands of efficiency, flexibility and increased time to market.
Cloud computing is estimated have a net positive impact on existing service lines of the IT-BPO sector, in addition to opening up new opportunities. While some of these prospects will be net new for service providers, some will require players to re-invent their service offerings. It is important to note that not all workloads will move to the Cloud, through the spectrum of Cloud ready workloads will continue to expand at a rapid pace.
Cloud computing will also have a telling impact on the IT-BPO industry landscape- abstraction and commoditization of IT through Cloud will reduce barriers to entry and bring in new breed of players into the industry such as telecom companies, market-centric players, smaller companies and government organizations. In such a vibrant ecosystem, the need to establish winning partnerships remains tantamount.
Types of Deployment Models
This report put together in partnership with Deloitte tracks the Cloud opportunity for the industry, details opportunities across existing service lines and articulates what service providers must do to remain competitive in the new order.