Challenges for Indian IT services

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The 25th annual Nasscom India Leadership Forum (NILF), which took place recently in Mumbai, wrapped up after two and a half days of keynotes, thought-leader talks and panel discussions centered on the challenges and opportunities facing the country's premier IT sector as digital disruption leaps into action. This is the second in a two-part series examining the implications of digital innovation on India's transformation. Under Prime Minister Modi's administration, the government has built a strong case for business leaders to place technology innovation high on their priority lists. With a young population, leading IT companies and Indian conglomerates strikingly illustrated their capability to transform the nation from a low-cost outsourcing destination to a highvalue innovation hub.


The 451 Take


Technologies like cloud computing, data analytics, machine learning and artificial intelligence serve as a beacon of hope for India's IT services industry. While reinventing business models and strategies takes time and effort, industry leaders (at least for those who took part in the event)are outright optimistic, driven by supportive government initiatives along with a growing domestic market and young population. There were a lot of discussions about repositioning India as the global technology hub, for which we think there's still a long way to go, yet industry leaders are committed to investing in talent and promoting collaborative innovation for future growth. As a well-respected industry organization, NASSCOM will have a bigger role to play in raising the bar on technological excellence for both incumbents and new players moving forward.


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This document is authored by Agatha Poon, Research Director - Cloud Computing and Business Transformation Strategies, Asia-Pacific Services, 451 Research. You can read the first part of this series by Nick Patience, Founder & Research Vice President, here.