Papers from 21st National Conference of e-Governance

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NASSCOM Domestic Council partnered with Ministry of Personnel, Public Grievances and Pensions & Ministry of Information and Technology for the 21st National Conference of e-Governance. The conference was all about leveraging technology for accelerated development. These conference papers, compiled by NASSCOM, study the impact of technology on the governance landscape in India.  




Universalization & Replication
1. Toward a Consistent Service Experience
2. Mapping Governance Success

Governing e-governance
1. Outcome-Based Measurement 
2. How Major e-Governance Projects in India are Governed 

Emerging Technologies
1. Ensuring Resilience in e-Governance: Security by Design, Budgeting by Default
2. Transforming the Governance of Cities with IoT and Edge Analytics 
3. Blockchain for Governance 

Building User Experience
1. Artificial Intelligence for Good 
2. UX and the Public Service