In our efforts to address continuing concerns GST and related compliances and associated difficulties, the last few days were extremely difficult for many of you as there was a breakdown of the online process prescribed for obtaining upfront exemption for exports through a Letter of Undertaking. For a process that was to be made available online, it turned out to be more difficult as cos were being asked to do both online and offline.
NASSCOM raised the issue with the GST council secretariat and with their support, we have been able to get the attached clarification. This should hopefully end the problems and difficulties experienced.
Keep us updated.