Robotic process automation in a virtual environment

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Enterprises in the service industry are now widely cognisant of the applicability of robotic process automation (RPA) techniques to achieve significant productivity gains while being cost conscious. RPA’s ability to reduce processing time and errors, enhance scalability and compliance, and enable staff to focus on value-adding activities rather than repetitive tasks has been vindicated across industries and is now widely accepted. Firms which embraced these automation techniques early in the game have been able to gain significant benefits.

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