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NASSCOM Engineering R&D Webinar- How to use empathy to create human centric designs

May 21 @ 4:00 pm to 5:00 pm


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How to use empathy to create customer centric designs | Date: 21st May 2020 | Time: 4:00 pm - 5:00 PM
NASSCOM Engineering R&D is inviting you to join a webinar on “How to use empathy to create human centric designs” on 21st May 2020, Thursday at 4:00 PM – 5:00 PM (IST).
Design Thinking cannot begin without a deeper understanding of the people you are designing for. Today, we are unprecedented times of pandemic where the entire world is united towards just one cause, that is – how to stop the pandemic of Corona virus. These are also the times when humans are naturally tapping into the ‘power of empathy’ to solve biggest problems of humanity. Empathy is being able to put yourself in other’s shoes and feel like them. In this webinar, we will explore: 1. How to use empathy to design powerful customer centric designs 2. How to create amazing customer experiences 3. How to differentiate products and services through prospect empathy
Looking forward to learn:
Bullet Getting an approach to build empathetic teams
Bullet Learning about 3 key principles to design superior customer experiences
Bullet Explore more on ‘customer journey mapping’ template
Session Title
5 mins NASSCOM Engineering R&D Initiatives Updates Siva Polimetla
40 mins Session: How to use empathy to create human centric designs Rajat Chawla – Founder & CEO, Koyopo
15 mins Q&A Session
Rajat Chawla
Speaker Profile
Rajat Chawla
Founder & CEO,
View Profile
Participation is free to all,
but prior registration is mandatory. Click here to register.
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May 21
4:00 pm - 5:00 pm