ITeS/ BPO: Implications of the recent GST circular on intermediary services

The GST Policy Wing, CBIC, Ministry of Finance released an important circular on 18.07.19 to address concerns raised by us in relation to IT enabled services (ITeS)/ BPO export services. The concern being that ITeS/ BPO export services were being incorrectly classified as ‘intermediary services’, resulting in GST of 18% on exports. NASSCOM has been actively engaging with the Government on this issue and we had also raised concerns on the aggressive interpretation adopted by the Advance Ruling Authorities in the case of Vserv Global and some other cases. Summary Analysis: The circular has listed three scenarios of ITeS services. In Scenario 1, it has excluded most back-office support services including ITeS from the ambit of ‘intermediary services’. However, much of the good work has been u...

Xperience AI- a platform to Co-Ideate, Co-Innovate, Co-Create

NASSCOM CoE – DSAI, towards catalyzing co-innovation and accelerate adoption by Indian Enterprises, had organized “Xperience AI” on 5th July in Bangalore. The program, under CoE’s Innovate2build platform, was to help user enterprises Co-Ideate, Co-Create and Co-Innovate disruptive innovations (with start-ups) and solve critical business problems and enhance the industry’s competitive edge. The program brought together 30 AI innovators showcasing live product demos to CTO/CIO/CAO/ Decision-makers from 75+ Indian enterprises across BFSI, Retail, Healthcare, Manufacturing, Energy, etc to understand, explore and exploit the capabilities of AI. Some of the participating firms included – Aditya Birla, Adani Ports, Airtel X Labs, Ashok Leyland, Bajaj Allianz, Big Basket, Eureka Forbes, GE H...

AI For Good Compendium- Featuring Top 25 AI Solutions for Social Good!

Innovation & the use of AI at its core is to enhance people’s lives. India is building AI solutions not only to reshape businesses globally but also to empower people leading to sustainable development. The power of Data Science & Artificial Intelligence can map poverty, deliver timely aid during natural calamities, assist with the delivery of citizen-centric services in smart cities, help achieve health coverage, improve public safety and enhance the efficiency in governance among several other advantages. NASSCOM Centre of Excellence for Data Science & Artificial Intelligence (CoE –DSAI) initiated the “AI for Good” program to identify and unlock promising AI solutions to address some of the most common & complex problems in the public domain. The program got an over...

TechVoice: From Womb To Cloudnine – How This Chain of Hospitals Is At the Forefront of Medical Innovation in Maternal & Child Care

Cloudnine Group of Hospitals began its journey as a startup, and now stands as one of India’s most advanced, technologically equipped maternal, childcare and fertility care group of hospitals in India. Technology is at the core of this organization that has revolutionised childbirth in India’s urban centres, and hopes to drive this change in rural India as well. Read how the hospital works with startups, pilots tech-enabled initiatives for improved healthcare penetration and is constantly on the lookout for healthcare innovation to provide a wholesome experience for a new mother and her baby. In this week’s TechVoice, we have Raviganesh Venkataraman, CEO of Cloudnine Group of Hospitals talk about innovation in technology making the journey of childbirth and the consequent care contin...

AI For Good: Technology Getting To The Bottom Of The Water Crisis

India is facing one of the worst water crises in recent times. NITI Aayog’s report Composite Water Management Index (CWMI) in 2018 stated that 21 major Indian cities including New Delhi, Bengaluru, Chennai and Hyderabad will run out of groundwater by next year and will affect nearly 100 million people. The clock is ticking, and water conservation demands quick and effective strategies in place. But entrepreneur Vijay Bhaskar Reddy realized very early on that sooner than later, water will be a contentious issue in the country. Hailing from an agrarian background, Reddy is deeply aware of the challenges gripping the sector. After a brief stint in corporate roles, he felt compelled to apply his knowledge in agriculture, especially after observing the limited proliferation of technology and li...

LTTS Helped to Develop Scientifically Approved Site Master Plan for Expansion of Pharmaceutical Plant

The increasingly competitive pharmaceutical industry is facing demands to produce low cost, accessible medicines and explore viable ways to increase drug production.  Given this scenario, pharmaceutical companies are investing capital to expand existing operations while taking advantage of the latest manufacturing technologies. For expansion, companies must take stock of their existing assets and resources and determine areas for improvement.  During the expansion process, pharmaceutical companies also consult engineering service providers to design detailed site layouts and begin construction of plants and facilities. Problem: The client wanted a plan for expansion of their existing pharmaceutical manufacturing facility and wanted to understand the gaps in utility requirements for both th...

Innovate2Transform: How IoT Helped A Dairy Production Unit Manage & Regulate Water Usage

As the impending water crisis dominates news headlines across the country, technology can play a critical role in efficient water management. Fluxgen Engineering Technologies, a Bangalore-based startup, used IoT and AI to help manage and regulate water usage in industries. Currently, the company has more than 20 industrial customers, helping monitor, analyze water consumption, leakage and excessive water usage in food processing & manufacturing plants. Ganesh Shankar, founder & CEO of FluxGen says the goal of FluxGen is to help industries become water positive, and aims to help save 1 billion litres of water everyday using his product AquaGen. A report released by NITI Aayog has stated that India is currently facing its worst ever water crisis, with 21 cities likely to run out of g...

GDPR- And It’s Impact on Cyber security

General Data Protection Regulation (GDPR) is a replacement for the European Data Protection Legislation. On May 25th, 2018, after 20 years, GDPR denoted a first such major overhaul to the Data protection act of the European Union. It effectively replaces all the varying implementations of EU Data Protection directive across Europe, giving all organizations today as a standard set of regulations and expectations when concerned with managing personally identifiable data of users, employees, clients or any other subjects. So under GDPR, businesses are supposed to explicitly request permission from an EU citizen to collect their specific data. If any business’s activities involve the usage of personal data, require DPO assistance. Any form of GDPR violation could result in you paying a f...

“The NASSCOM Design4India Design Awards is a goldmine where you get to meet industry design leaders” – Nitin Sethi, Vice President Digital, Indigo Airlines

In the lead up to NASSCOM Design4India Design Awards 2019, we asked our Design Titans jury panelist Nitin Sethi, about how the NASSCOM Design4India Design Awards is impacting the design ecosystem. Here are the key takeaways. WHAT DO YOU THINK ABOUT THE NASSCOM DESIGN4INDIA INITIATIVE? As a participant, it’s a gold mine where you get to meet industry design leaders. I love the initiative from the core of my heart. It’s changing the way design has been perceived. Majority of businesses in India still need to realise the value of design. The ecosystem is becoming better and we are witnessing a huge change. The true potential and scale of the opportunities are yet to be encashed. The platform acts as a big booster between brands and talent. Both individuals and companies can leverage the platf...

NASSCOM’s suggestions to address the KYC challenges faced by Prepaid Payment Instruments (PPIs)

Context The fintech industry continues to grapple with challenges around e-KYC. The recent circular from Ministry of Finance, dated May 9, 2019, has been much appreciated by the industry. However, the same has been rendered ineffective due to certain requirements in the circular and a lack of common understanding between the regulators and the Unique Identification Authority of India (UIDAI) with respect to the same. NASSCOM has written to different government departments/ministries such as the Department of Revenue, UIDAI, NITI Aayog, Ministry of Electronics & Information Technology (MEITY) and the Reserve Bank of India (RBI) with regard to certain challenges that the PPI industry is facing, pertaining to KYC verification process. We have also highlighted other issues pertaining to e-...