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Digital Transformation is in full swing now and adopted by almost all the industries to improve the customer experience. But not everyone is sailing smooth. In fact, a majority of
Comment
How relevant is reluctance in the current business environment? Need for Digital Transformation is knocking at the door and whether business leaders like it or not they have to change.
Hi Sandeep, Thank you for the reply. You did mention Change is rarely comfortable for the majority of organizations & employees. That indicates its not a blanket statement.
The point I wanted to drive was that accepting Digital Transformation is no longer just an option, so reluctance does not seem to matter anymore.
Good read, From the change perspective Culture Change is the toughest one.
I had written this on Digitalist magzine
https://www.digitalistmag.com/future-of-work/2017/01/09/culture-change-is-essential-for-digital-transformation-04824251
thanks Nitin, I have seen this reluctance considering the unknowns. But yes it cannot be taken as blanket statement. i should have said some leaders are showing reluctance.
thanks Ganesh, it is not the question of hard or cakewalk. It is questions of reluctance to change and has to be managed from senior most level as culture change with taking employees in confidence that it will be for their good.
Not much worried about IT as you said rightly, an external expert can manage the show.
Well said
The square one is the leader. A top down approach is the best to embrace transformation. Club that with effective change management tactics - that is a marvel in itself.
Some organizations also face IT level challenges which restricts introduction of new technology into their ecosystem. But like pointed out, they have to change eventually.
For instance, the IT systems of airlines that started 10 years ago are way too old and do not accommodate essential features that today's travelers want. Many are reluctant to change fearing business impact and cost overrides. Some airlines have opted for Unisys' AirCore for such IT transformation - they did not face much of challenges and are already reaping a host of benefits.
With experts looped in the game, this IT transition and transformation can be a cake walk - and definitely not as challenging as most people imagine.
Yup. Agreed. And speaking of change management - which also addresses reluctance, here is something that I found useful online >> https://www.cio.com/article/3211898/digital-transformation/change-management-for-digital-transformation-whats-different.…