The Central Processing Cell (CPC) – TDS, Directorate of Systems, Income Tax Department is in the process of designing future architecture and business processes for the next phase (2019-24) of CPC (TDS) which will serve the department and taxpayers up to 2026-2028. As a background, CPC TDS is a comprehensive platform set up by the department as ‘one stop shop’ for compliance, processing and administration of withholding tax regime in India. It was first set up in 2012 and is about to be renewed with a new Managed Service Provider (MSP) which will design, develop and run the new platform. For undertaking this task, the department envisages automation of remaining manual processes enabled with exponential technologies such as Robotic Process Automation (IPA), Artificial Intelligence (AI), Distributed Ledger and Natural Systems. Additionally, futuristic propositions such as transactional mobile apps, big data analytics, social media outreach, virtual assistant enabled helpdesk solutions and Artificial intelligence & NLP powered learning management solutions have been planned.
A brief note on the proposed RFB is enclosed for your reference.
We encourage our members to participate in the industry consultation which is scheduled on January 25, 2019 at 11:00 am at the below mentioned address:
11th Floor, Conference Room, Aayakar Bhawan, Vaishali, Ghaziabad, Uttar Pradesh.
For further details, please refer to the attached communication.