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The Pandemic Infodemic

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Infodemic refers to the spread of fake news around coronavirus pandemic. While experts claim that false information around this topic is spreading faster than the virus itself, here is a strategy tech giants claim to be following to inhibit the spread of falsehood: Promoting good information: Highlighting the best information is paramount. Searching coronavirus on Google and YouTube will get you the latest stories from trusted news sources, followed by links to WHO and CDC. On similar lines, Amazon, Facebook and Twitter are giving away advertising slots to trusted organizations to spread the right message. Demoting bad information: This is where social media platforms plugin fact-checking platforms which induce AI to label potentially incorrect information as “false”. In such a case, user ...

How Automation will impact the way we work?

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I happened to interview IAS officer Aditya Ranjan, who turned his passion for Robotics into reality by creating the COVID Cobot in his district Chaibasa to carry out food and medicine delivery services to COVID suspected or positive patients. It amazed me to see the work he did and I was intrigued to learn more. “The bot performs basic delivery services with ease,” he said thereby reducing risk of constantly coming in human contact with other members. “What is it that the bot cannot do then?” I enquired. “Well it cannot be empathetic. It cannot think of the next best possible creative solution. It cannot perform critical thinking activities. But it helps me and my team members perform these activities instead,” he gushed.     According to the Pew Research Center Survey on ‘Automa...

Remote Working after COVID – Technology to enable the New Normal

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The decade has started off on the wrong foot with a massive global health crisis. However, the COVID pandemic has been an eye opener and has forced us to scrutinize the dysfunction that has been latent within the human collective. In a sense, the continuing outbreak can be viewed as a necessary evil of sorts, a precursor to systemic and individual transformation. In the midst of all this upheaval, the workplace and corporate culture is witnessing a paradigm shift. For starters, the majority of the global workforce moved to working from home in the blink of an eye. The newly remote workforce necessitated immediate and drastic changes at a strategic and policy level of all organizations. The main concern was that of productivity – companies were worried that productivity levels would drop wi...

Is COVID-19 a Boon or Bane?

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“Change is the law of the universe. What you think of as death, indeed life. In one instance you can be a millionaire, and in the other instance, you can be steeped in poverty. Yours and mine, big and small-erase these ideas from your mind. Then everything is your and you belong to everyone”. – By Lord Krishna. Change is inevitable. All predictions and estimations are not in our hands now. The world has become volatile. Nobody could have anticipated the catastrophe that is in front of us. COVID-19 has risen as something new, phenomenal and nobody has any thought of it. One thing is sure, nothing will ever be the same again. Every coin has two faces, not everything we see today is the wretch. There is some change which leads to a better world about post COVID-19. Let’s have a look at what c...

Recovery Plan for MSMEs Post the Pandemic Situation

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By Mr. Vikram Kumar, Co-Founder and Managing Director, SRV Media Pvt. Ltd. The current COVID outbreak has left a lasting impact on the economy. Global supply chains are down, imports and exports are stalled, and unemployment is surging in. Across the world and India, Micro, Small and Medium Enterprises (MSME) have been impacted the most.  Thousands of stranded and jobless migrant workers across the country are proof of how MSMEs have seen the worst casualty of Covid-19. According to the Annual Report of the Department of MSME published in September 2019, there are 6.34 crore MSMEs in the country (urban and rural India). They employ over 11 crore people. 55% of the employment happens in urban MSMEs. Further, the report says that seven Indian states account for 50% of all MSMEs. These are Ut...

Don’t Get Phished in the Rising Tide of Phishing

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Phishing is one of the escalating and hard-to-detect threats for all Internet users as it does not seem malicious at first look. Over the last few months, it’s frequency and intensity has increased significantly. Researchers from Barracuda Networks reported that COVID-19 related phishing attacks have increased by 667% since the end of February 2020. The cybercriminals are leveraging the amplified focus on COVID-19 to deliver malware and scam victims out of money. They are also using the renowned brands to trick people and steal sensitive information like personal data and login credentials. As per the Q1 2020 Phishing Report from Check Point – Apple, Netflix, Yahoo, WhatsApp & PayPal are the top 5 mimicked brands for phishing attempts. This tremendous growth in phishing attempts ...

Repaint the dynamics: Post COVID-19 Workplaces

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The economy cannot survive a lockdown mode forever and the vaccine for COVID-19 may take years to develop and market, ‘unlock 1.0’ had become the necessary evil. This puts the responsibility on organizations, irrespective of their size, to focus on making the workplace safer for employees. This pandemic has changed the fundamental aspects of professional lives — from the daily commute to work environment to interactions amongst colleagues and peers. Hygiene and safety concerns are here to stay and will probably remain for at least a year from now or even more. Consequently, businesses are re-accessing their business models and working on best practices to follow on restarting operations. Thus, they are looking at: Ensuring compliance: what will be the best practices for floor management in...

Simple Solutions to Save Your Phone Expenses with Cloud Contact Center

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Simple Ways to Save Expenses with Cloud Contact Center’s Unlimited Plans Businesses are embracing cloud-based solutions to ensure a streamlined customer communication. The reason behind this are mainly three factors: Flexibility, Efficiency and Scalability. Configuration of a cloud contact center enables businesses to create a seamless business operation. The added benefit of a contact center is accompanied by unlimited calling which will help businesses to save their expenses while generating quality leads.  The contact center by Knowlarity enables a secured and reliable customer communication to manage the entire workforce on a single platform. At the same time businesses are looking for innovative and economical plans to strive in the existing competitive scenario. Thus, it can be achie...

Cloud Computing: Empowering Businesses in Covid- 19

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The Covid-19 (coronavirus) contagion has led to a worldwide lockdown putting the governments in an emergency mode. With the total number of positive cases across the globe surpassing the 8.5 million mark, social distancing seems to be the only effective strategy at the moment to contain the virus. As a result, businesses- big or small, are facing challenges and are finding it difficult to adapt to this new challenge of remote working. In these trying times, a great business leader is one who efficiently faces the crisis by following the business compliance along with ensuring the safety of the workforce. Cloud Computing- The Need of the Hour While many organizations are finding it difficult to run smoothly, the companies who opted for cloud computing infrastructure are functioning well. Go...

Here’s how techies can manage their time while working from home

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By V. Padmanabhan, Vice President – Engineering, GlobalLogic With the COVID-19 virus outbreak mounting globally, it has disrupted the way we work at a breakneck speed. Organisations across the world are pushed to work remotely and have instituted robust remote-work policies for their employees. In this uncertain time, where the lines of work and life get blurry, it is essential to maintain work-life balance. Here are five tips that can help techies to manage time during quarantine: Prioritise and plan your day While you are remotely working from home and this keeps us productive & safe from the current COVID-19 situation, time and boundaries seems to blur easily between work and home. It’s important that we plan and schedule our day well and have a clear “ME TIME”. Self-Disciplin...