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India's Best Workplaces in Retail 2023

February 27, 2023 220 0 Retail - FMCG, CPG DSCI Reports

India's Best Workplaces in Retail 2023

Great Place To WorkⓇ invites applications from Retail organizations to be assessed and evaluated for being considered among India’s Best WorkplacesTM in Retail. This is the 7th edition of the recognition.


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This year, 42 organizations in the retail sector undertook this assessment as against 39 in the previous year. All these organizations underwent a rigorous assessment. As part of this assessment, the organizations are studied through two lenses. The first lens measures the quality of employee experience through our globally validated survey instrument known as Trust IndexTM.
The survey helps in seeking anonymous feedback from employees and carries 75% weightage when being considered for the Best Workplaces Lists. The second lens is called Culture AuditTM, which is a proprietary tool of the Institute that evaluates the strength of the leadership as supported by meaningful values & philosophy and the quality of the practices & programs that shape employee experience, build consistent levels of trust, and enable each individual to use their potential to better organizational performance. This carries 25% weightage.

Criteria for selecting the Best Workplaces

1. TRUST INDEX – 75% weightage (An employee survey seeking anonymous feedback)
2. CULTURE AUDIT – 25% weightage (A study of the people practices of an organization)

The Institute undertakes a robust validation process on the data gathered through the assessment process. The cumulative score of Trust Index and Culture Audit determines an organization’s inclusion in India’s Best Workplaces in Retail List 2023. No individual or jury has a say in who makes it to the list – only employee feedback and the quality of people practice determine if an organization is a great workplace. This year, we are recognizing the Top 10 organizations in Retail and the Top 3 organizations in e-commerce who excel both in people practices that they have designed for their employees and act on the feedback to create a culture of trust. The list is published in alphabetical order.


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