Topics In Demand
Notification
New

No notification found.

Salesforce Integration – Single unified customer experience
Salesforce Integration – Single unified customer experience

November 17, 2021

224

0


Listen to this article



Businesses need a way to bring all types of SaaS, cloud, and on-premise apps, data, and devices together in a fast, seamless, scalable manner. That’s where Salesforce integration comes in. It integrates disparate apps, no matter where they reside, making each one that much more useful, allowing the strengths of one app to complement the strengths of another to enable seamless digital processes that create dramatic business benefits. 

By integrating systems and unifying data with reusable APIs and no-code integration solutions, businesses can compose connected experiences while maintaining security and control.

Salesforce Integration Benefits

  • Build a truly 360° view of your customers – Bring data from disparate systems into Sales Cloud, Service Cloud, and Commerce Cloud to enable a real-time single view.
  • Bring siloed, back-office data into Salesforce – Unlock back-office data from ERP, OMS, and databases in Salesforce to synchronize orders and automate workflows.
  • Unlock, analyze, and act on your data – Connect data to Tableau to visualize real-time insights and bring rich, third-party data to Einstein Automate.
  • Legacy modernization – Adapt existing on-premises applications, data repositories, and services to co-exist with cloud infrastructure and applications.
  • New digital channels – Drive a successful omnichannel strategy with IT architectures built for connectivity, agility, and flexibility.
  • API ecosystems – Leverage API portals to share integration assets and increase developer, customer, and partner engagement.
  • Real-time look– Eliminate lengthy and complex hand-coded integrations and quickly provide users a real-time look at various processes.

Salesforce Integration – Techniques

  • Salesforce integration using tools – Salesforce App exchange has many tools or Apps that aid transferring of data between Salesforce and other applications. Pick any Appexchange application and get it implemented with Salesforce for outstanding business results.
  • Salesforce Integration using SOAP/REST API –Salesforce takes an API-driven approach to develop a wide range of functionality on its platform and offers abilities to connect and interact with cloud services. The primary benefit is that the user does not need to manually enter the same data in two different apps.
  • Salesforce integration using MuleSoft – MuleSoft’s Salesforce integration solutions make it easy to integrate CRM, ERP, and other applications. You can migrate data, connect critical apps and minimize errors with Salesforce Mulesoft Integration, the world’s leading integration platform for APIs (Application Programming Interface), SaaS, (Software as a Service), and SOA (Service Oriented Architecture).
  • Salesforce integration using Tableau – Leverage the power of fully native analytics in your CRM workflows with Tableau CRM. Salesforce CRM users can work more efficiently, spot trends, predict outcomes, and get timely recommended next steps to take right where they work. Use advanced AI models that are easy to set up with no coding necessary to better connect analytics to the next action to take.

 

 


That the contents of third-party articles/blogs published here on the website, and the interpretation of all information in the article/blogs such as data, maps, numbers, opinions etc. displayed in the article/blogs and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party article/blogs published, are provided solely as convenience; and the presence of these articles/blogs should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these articles/blogs , you do so at your own risk.


© Copyright nasscom. All Rights Reserved.