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AI Beyond Algorithms: Journey from Concept to Transformation 
AI Beyond Algorithms: Journey from Concept to Transformation 

January 9, 2025

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AI Beyond Algorithms: Journey from Concept to Transformation

In the dynamic world of technology, artificial intelligence (AI) has evolved from being a buzzword to becoming a transformative force across industries. Its applications span a spectrum of use cases, from automating routine tasks to generating entirely new business models. But what exactly is fuelling this revolution, and how can we harness AI while navigating its challenges?   

The AI Landscape: Past, Present, and Future 

AI is now an indispensable pillar of modern business with the potential to generate $2.6 to $4.4 trillion annually and $13 trillion to $22 trillion in value by 2033.   

(Source: McKinsey Research)  

But AI is no longer just a futuristic concept; it's a transformative technology shaping the present. Headlines about AI transforming industries, reshaping careers, and driving innovation are everywhere. For someone early in their career like me, these stories are more than news—they are opportunities to learn, adapt, and grow. By leveraging Gartner's quadrant of AI applications, join me in discovering how AI integrates into everyday processes and game-changing innovations, paving the way for personal and professional success.   

AI in Action: Everyday and Game-Changing Applications 

 

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Internal, Everyday AI: Boosting Productivity in the Back Office   

AI is helping me simplify repetitive processes. AI-enabled CRM systems automate tasks like updating customer data, tracking sales progress, and generating reports. CRM tools provide real-time analytics and have helped me analyze historical sales data to predict deal outcomes and plug my daily schedule with suggestions of next actions to be taken. With these tasks streamlined, I can dedicate more time to nurturing client relationships and strategizing key initiatives.   

External, Everyday AI: Enhancing Front Office Efficiency   

In my opinion, this is a crucial use case for AI in sales roles, as it amplifies client-facing efficiency and enables personalized, proactive engagement. Chatbots ensure prospects and clients receive instant support, even outside business hours. I have used AI insights for customized recommendations, tailoring pitches to resonate with each client's specific needs. Predictive analytics platforms have helped me identify and prioritize high-potential prospects. This enables me to build meaningful client connections, enhancing satisfaction and driving sales conversions.   

Internal, Game-Changing AI: Creating New Core Capabilities   

Game-changing AI is revolutionizing businesses, industries, and daily operations by driving unparalleled efficiency, innovation, and outcomes internally. It transcends incremental improvements, reshaping processes and enhancing both employee and user experiences. Through reports across industries, I have learned that AI is widely leveraged for data-driven decision-making, processing vast amounts of data, identifying patterns, and delivering actionable insights.

For example, AI-powered robots in factories optimize production by minimizing downtime, automating manufacturing, logistics, and quality control to enhance precision and throughput. Similarly, AI-driven energy management systems in smart buildings significantly reduce operational costs by optimizing resource consumption. 

External, Game-Changing AI: Driving Innovation with New Products and Services   

AI helps in designing and testing new products, discovering new materials, or accelerating scientific breakthroughs. For instance, AI-powered drug discovery in pharmaceuticals (e.g., predicting protein structures). AI also enhances hyper-personalization, offering tailored recommendations on platforms like Netflix and Amazon, which significantly improve user engagement and satisfaction.  

In our tech industry, AI/ML-driven data center optimization solutions empower customers with scalable and efficient operations for industrial automation and cloud-native applications. Additionally, immersive products that integrate AI with AR/VR provide lifelike interactions and detailed visualizations, enabling differentiation for clients focused on innovation and cutting-edge experiences. 

AI isn’t just about what machines can do for us—it’s about reimagining what they can become for us. Whether acting as consultants, protectors, or coaches, AI systems are increasingly becoming integral to human decision-making, driving unprecedented collaboration between humans and technology. 

The Future of AI: Opportunities Await   

As industries evolve, the focus on AI will shift from "what's possible" to "what's impactful." Whether leveraging everyday AI for productivity gains or pursuing game-changing  innovations, the opportunities are immense. But the question remains: Is your organization ready to embrace the AI revolution?   

For me, as AI dominates headlines and reshapes industries, it's more than a tool—it's an invaluable asset in my early sales career. Understanding its applications through equips me to work smarter, deliver personalized experiences, and embrace innovation. Every headline reminds me that AI is not just the future—it's my present. I am ready to harness its power to create value and drive success.   

 

Sakshi Maheshwari
Sales Business Development Representative
Digital Transformation Office
Cisco India


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