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Leader Talk – In Conversation with Sanjay Jayakumar Founder and CEO of Ignitarium

1. Ignitarium is a product engineering company and operates in the space of Semiconductor, Artificial Intelligence, Embedded Software and Enterprise solutions. Can you please demystify these terms and provide a simpler explanation for the common reader of this column? We understand Semiconductor, and we help our customers build products, by engaging with them in different stages of product development and in different models. For a more elaborate explanation on what we do, let me start with a brief background on the genesis of Ignitarium, and our journey thus far. In 2012, a few of us from the semiconductor design service industry came together to form Ignitarium, with an intent to provide value-based intervention in supporting the product development endeavors of prospective customers. Ou...

In Conversation with Ashish Kohli, Verdis

1. Please share with us, the idea behind Verdis. What made you realise there are gaps in SCM which you believe can be addressed. A bit about the market size and maturity as well please. How has been your experience in selling to clients? Verdis stands for Virtual Data Scientist. Our solutions enable real-time decision-making enabled by intelligent insights that are prescriptive or predictive, as per the need, along with probabilistic accuracies. Machine Learning algorithms act on data sets to cull out deep insights which were not possible earlier at the client’s end. We construct the decision making process like a mathematical formula which leaves little no room for errors. Added to the formula is of course the right context incorporated into the system using domain expertise. SCM is one o...

Leadership Talk – In Conversation with Jim Sadler, COO, SSP Worldwide

Jim Sadler, COO, SSP Worldwide 1. To have a “Saville Row” approach to insurance, what kind of tech interventions are needed to capture data? I have been in the Insurance industry for more than 30 years but not all of it in the IT domain, if I may add. In the first 10 years of my career I was involved in various aspects of insurance operations, initially training as a claims assessor, then an underwriter before progressing to a branch general manager. It was only when IT started emerging as a viable business tool, say 25 years ago, that I really got interested in tech. 25 years on, even with all the tech we now use, the business model of insurance hasn’t changed much. It’s also a desperately misunderstood industry. Let me explain. I think of insurance as a deeply “charitable” business, you ...

My Journey into Creativity Tech: Dr. Amit Nagpal, Co-Founder & President, National Bloggers Alliance

You are only husband now and Tech is your wife. Be it MarTech, FinTech, HRTech or any domain, Ms Tech runs your life In the past five years, it seems everyone has got married to technology and no one is single anymore. Be it MarTech, FinTech, HRTech, EduTech, HealthTech, AdTech, PRTech, aren’t all domains getting married to technology? Whichever domain we may be working in, Ms Tech is running our lives (and she has the best intentions to make our lives easier). So when I noticed Mr Creativity was still living a boring bachelor’s life, I decided to help Creativity have a date with technology. They found that they were made for each other. Soon creativity bent on his knees and proposed to technology and they have been happily married since then. Well I was the best man in the marriage and al...

Leader Talk: Interview with Abhiraj Singh Bhal, Co-Founder, UrbanClap

1. Please tell us what made you believe in this disruptive idea – that common services can be provided through a digital platform, and are competitive from a pricing standpoint. How does this model work so well? UrbanClap was launched in November 2014 with the vision to organize the home services industry. In the absence of organized players, the market is froth with middle-men and aggregators, who control market access and keep a lion’s share of the margins. Further, as there is no large, well-run, billion-dollar company in this category today, the industry lacks scale benefits – standardization, transparency and trust. On the other end of the spectrum, we have Indian consumers who spend about USD 30 Billion annually on home services. They largely rely on word of mouth and friends’ ...

Leader Talk: Interview with Minesh Doshi, Director, Silver Touch Technologies

1. The company has been around for a very long time. Please share your thoughts on how the landscape has shaped up, laying emphasis on digital disruption. How differently are you doing things now? Yes, it has indeed been a very long journey especially after having started from a Tier 2 city (Ahmedabad) where the ecosystem leaves a lot to be desired. Later on, we expanded to Mumbai, Delhi, USA, UK and France. Moreover, our footprints spread across smaller Indian cities as well, to include Surat, Baroda, Lucknow, Chandigarh, Kolkata and Bangalore. The first decade was about learning, and consolidation followed afterwards. During the second decade, after having strengthened our base we started to expand. The last 3 years have been particularly memorable for us. A well-directed strategy helped...

Leader Talk: Interview with Rahul Kanodia – Vice Chairman & Chief Executive Officer, Datamatics Global Services ltd.

1.Please tell us about the ways in which emerging tech is helping you in your business – particularly AI. Technology is moving at a very fast pace.  AI, mobility, cloud, robotics, AR/VR and advanced analytics are the top 6 emerging technologies. Out of the 6, AI   sits atop all of these, leverages Big Data to render smarter solutions – whether it’s document management, analyzing content or pattern detection using genomics. We at Datamatics, through our intelligent technology solutions in the AI, AR/VR, RPA and Mobility space and in-depth domain expertise enable clients to derive tangible outcomes. For instance We have helped a leading bank in US to automatically digitize, summarize and classify over 30 million documents within 42 days. Improved accuracy by 87% and reduced operational...

Leader Talk: Interview with Ritesh Agarwal, Founder & Group CEO, OYO Hotels and Homes

1. The whole idea of a tech startup disrupting the hospitality sector – how did it come about? Were there any early signs that there is a great business model which strengthened your resolve? It’s also important to ensure a consistent and controlled experience end-to-end for customers. Since I loved exploring new cities and cultures, I spent most of my ‘me time’ traveling all over the country and during such trips, discovered the disconnect between demand and supply of quality living spaces. While I was travelling across India on a shoestring budget and had to lodge in some of the not so great guest houses, I realized that I was looking at the wrong end of the rope. The problem wasn’t the lack of availability of budget hospitality options; it was that the majority of unbranded hotels lacke...

Leader Talk: Interview with Gagan Oberoi, Managing Director & CEO, Espire Infolabs

Espire Infolabs is a global IT services company which specializes in digital and customer experience transformation. We got an opportunity to speak to Gagan Oberoi, an industry veteran of more than three decades, and he is the Managing Director & CEO of the company. They have been a NASSCOM member for over a decade and Mr Oberoi had many good things to say about the association, particularly in its role in providing support to members.  At Espire, how do you define Customer Experience, re-writing the rule book and using digital to drive heightened levels of customer satisfaction? Espire was set up in 2001, providing IT services, Web Infra support and developing customized software. It was around 2013 – 14 that we sharpened our focus to render digital transformation especially in enhanc...

Leader Talk: Interview with Ashish Saxena, Director of AKS IT Services

Ashish Saxena, Director of AKS IT Services The government’s stated vision of a 1 trillion digital economy by 2025 is ambitious but achievable, if we get the building blocks right. Of these, the one of cybersecurity is a curious one. Arguably, it is the greatest threat to the avowed vision but at the same time companies like AKS IT Services are doing remarkably well to address the challenges and provide a hot-bed for talent incubation to nurture multi-dimensional expertise in digital technologies (particularly in AI & ML). As per NASSCOM study, the IT industry will require at least a million cyber security professionals by 2025. Your insights on the Domain of AKS IT Services? AKS IT Services which was founded in 2006 provides security solutions for enterprises in four areas – Auditing, ...