Topics In Demand
Notification
New

No notification found.

ProHance x Zinnov - Report on Data Driven Productivity

The evolution from traditional shared services to Global Business Services (GBS) as strategic value centers is reshaping organizations, turning productivity into a powerful competitive edge. For GBS leaders, real-time data-driven decision-making is essential for agility, while aligning people, processes, and technology is key to sustainable gains. Scalable productivity strategies can address both immediate challenges and long-term growth, impacting every corner of the organization—from financial performance to talent retention and client satisfaction. By fostering a culture of continuous improvement, GBS can drive innovation and operational excellence, positioning itself as a strategic powerhouse in today’s complex global landscape.

As GBS organizations mature, their perspective on productivity evolves, becoming a strategic lens through which they view their entire operation. This evolution follows a clear path:

  1. Focus on efficiency, where discrete functions perform support roles
  2. Focus on outcomes, with standardized business unit functions.
  3. Finally, focus on innovation, where digitally empowered Global Business Services (GBS) drive value creation

Each stage of this journey brings its own productivity metrics, from time spent and output generated to customer and employee experience.
Yet, this journey doesn’t happen in a vacuum. This evolution is occurring against a backdrop of significant global trends:

  1. A global headline inflation forecast of 5.9% for 2024
  2. 69% of Chief Economists predicting rising geo-economics risk
  3. Over 70 countries facing government elections
  4. 60% of executives expecting major Generative AI industry disruption in the next 5 years

In this context, data isn’t just helpful—it’s indispensable. That’s where our whitepaper,
“Data-Driven Productivity: Unlocking Sustainable Growth in GBS Organizations,” comes in. This collaborative effort between Zinnov and ProHance offers a comprehensive guide to navigating these challenges.

You can download the key highlights of the whitepaper from the download button, and the complete whitepaper here.

Inside the complete whitepaper, you’ll discover:

  1. Strategies for navigating challenges and leveraging data to drive sustainable productivity impacts
  2. Insights on strategic interventions and data visibility to boost GBS productivity
  3. Critical success factors for effective change management
  4. A playbook for systematically improving productivity as your organization matures

As you explore the strategies and case studies presented, consider how these insights might apply to your organization. In today’s rapidly changing business environment, the capacity to effectively use data and drive meaningful change will distinguish leading GBS organizations in the global market. This whitepaper serves as your guide to positioning your organization at the forefront of this evolution in global business operations.

Ready to unlock sustainable growth through data-driven productivity?

Take the first step towards transforming your GBS organization. Download the complete whitepaper here.


That the contents of third-party research report/s published here on the website, and the interpretation of all information in the report/s such as data, maps, numbers etc. displayed in the content and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party research report/s published, are provided solely as convenience; and the presence of these research report/s should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these research report/s, you do so at your own risk.


ProHance is a cutting edge, global operations management platform. ProHance is enabling organizations to drive efficiency while optimizing employee utilization with deep insights on employee and team productivity. Top Fortune companies are using ProHance in their global centers to unlock the full potential of their human capital. Our SaaS-based modular approach allows an enterprise to effectively measure time and effort contribution with over a 200+ customizable reports. Our clients have experienced productivity gains of 15% – 30% in less than 3 months of deploying our solution. With 370,000+ users across 25 countries. ProHance is accepted as a critical enabler for organizations to build a workforce that is visible, connected, integrated, and efficient.



LATEST REPORTS

© Copyright nasscom. All Rights Reserved.