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GST: Submission highlighting issues faced by IT- BPM and e-commerce industry
GST: Submission highlighting issues faced by IT- BPM and e-commerce industry

August 18, 2023

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As you may be aware, nasscom periodically engages with members to highlight to the government key GST issues hampering growth of Information Technology – Business Process Management (IT-BPM) and eCommerce Industry.  Based on feedback from industry, we have submitted the attached memorandum of suggestions to officials of Department of Revenue and GST Council. The suggestions are aimed to enable growth and ease of doing business for the IT-BPM and eCommerce Industry. The suggestions are divided into the following five categories:

  1. Issues impacting IT-BPM Industry.
  2. Ecommerce sector issues.
  3. Issues relating to OIDAR services.
  4. Forward thinking ideas that are revenue neutral.
  5. GSTN related issues; and
  6. Other issues

We have provided the summary of the issue in a tabular form in the first part of the document. For more comprehensive justification, one can click on the hyperlink provided against each issue in the table. We believe, implementing these measures will significantly improve ease of doing business and provide certainty to the industry with respect to the treatment under the GST.


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20230817-gstmemorandum-nasscomsubm.pdf

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