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Indian companies are investing in HR technologies to automate tasks and cut costs

August 13, 2019

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Nearly 70% of firms in the country have automated half of their HR functions, including day-to-day operations like performance management, recruitments, collaboration and communication. Their core objectives to automate these processes are to increase the effectiveness of the HR functions, empower leaders to manage workflows, improve execution/implementation of HR policies and saving on costs being the main reason behind the investment.

The findings are from State of Human Resource Technology India 2019-’20 report published by People Matters, a Gurugram-based multimedia organisation specialising in human resource services, after reaching out to 250 multinational companies and small and medium businesses in the country between June and July to identify key trends in the sector.

When evaluating particular technologies for the HR department, 74% of organisations look for the ability to integrate various functions in the human resource system. Yet, only 37% of companies have an integrated system or a common platform where managers and company leaders can monitor all human resource functions. 34% of the firms say that they have multiple HR technologies procured from multiple vendors, operating across different functions within HR, which are not fully integrated.

Budget constraints, Leadership buy-in, and skills and competencies make up the top three challenges when it comes to adopting technologies in HR. Presently, efforts and investments in these technologies are highly scattered or in the planning phase.

While most of the buzz is around Analytics, AI and chatbots, the emergence of Low code platforms with no-code capabilities seem to be a promising solution. Gartner reports that “by 2024, low code applications will be responsible for more the 65% of application development activity.” These platforms solve the challenge of integration of multiple technologies while taking care of budget constraint and skills and competencies requirements and provide code-free solutions. General features of a low code platform are visual and data modelling along with workflows for process automation.

You can create robust apps for the new age HR from hire to retire, customized for any business large or small and set HR on autopilot. Digitizing HR functions through app development will mean elimination of redundant manual tasks, lesser paper and email trails at work, no more running around employees for dependencies, speeding up of request and approvals through workflows and creating overall self-serving portals for the workforce, giving each employee and the HR team to focus on more strategically important business tasks.

Anyone from the team can create an app for functions like recruitment and employee onboarding to performance reviews and employee offboarding. See what functions you can automate and bring operational efficiency in the HR department.

Here is a use case:
An HR professional at an SMB was juggling with the processing of year-end submission of Investment declarations from its employees. Collating 100-200 employees’ details sent over an email, was a daunting task ahead. He turned to few options in hand like google forms which would only collect the details. However, the approval from the accounts team, communicating back to employees regarding the same was mundane.

Instead, he digitized and automated the whole process. He adopted a low-code approach to building an app. This App was used by employees to send in their updated declaration form. He built a workflow, so these declarations go to accounts, who will get a notification and can update the status, request for clarification, request changes, etc. While all this was up and running within a day.

The low code market is growing due to the continued demand for automation via applications and a shortage of skilled developer. See how companies like L&T are finding solutions on low code platform to quickly create apps and automate processes.


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