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Elevating Experience: A tech-oriented exploration of Elevator Evolution
Elevating Experience: A tech-oriented exploration of Elevator Evolution

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Rapid Urbanization, Digitalization, and increasing demand for Smart Cities have transformed Elevators into a platform of many opportunities. Research estimates that the Global Elevators and Escalators Market will grow at a CAGR of 6.3% from 2022 to reach USD 229 Bn by 2030. Evolution in the field of elevators will encourage businesses to relook at customer delight, energy efficiency, and sustainability through an alternate lens to bring in more business revenue. Though the transformation will increase the benefits manifolds, the current market situation is not so conducive due to disruptions in the supply chain, high cost, and stringent regulatory approval to highlight a few.

Businesses have realized the upcoming potential and have been elevating mechanical transport. This transition of the elevator industry influences bottom-line operations as well as business purposes, broadly oriented across strategic priorities to enable Seamless Transit, Effective Digital Media platform, Efficient internal operations, and Sustainability.

Seamless transit through Destination Control:

In an app-enabled ‘Destination Control’ transit, an elevator system automatically analyses every possible combination of ways that a specific journey would need, as per users’ input of their destinations into the system.  The system then allocates an elevator that will take the user to their destination in the most optimum path and time. Post assignment of the most optimal elevator, the system communicates elevator details to the user. Having customized applications for guests, parking lots, doors, workplaces, and residences, transit management could facilitate convenient travel journeys from entry to exit. Further, communication between users and elevators can enable assistive services, for instance, to request a wheelchair-accessible elevator.

Various places involve destination control technology implementation for seamless, secure, and convenient access to passenger transit:

  • At Residence:
  • Mobile-app control in elevator: Phone/app control to open an elevator on arrival and enable apartment door unlocking after reaching the destined floor.
  • At Office:
  • Mobile app integration for secure entry: Utilize a mobile app as a token for access and program the elevator to transport users to their specified floor.
  • Inside any space: Facilitate preprogrammed preferred journey initiation from the phone in the pocket.

 

Effective Digital Communication Platform:

  • Customer Delight: Businesses are utilizing elevators as an effective digital media platform, which can interact and engage with the users in transit. Users can personalize the Digital Media Platform with options catered to their varied preferences ranging from playing music, and videos to even selecting the lighting of their choice. Enabled by IoT and digitalization, elevators can be utilized to broadcast real-time weather updates, news, and any building-related updates.
  • Revenue Generation: Businesses can utilize elevators to promote awareness about their products, and promote any sales offer, thus increasing the efficacy of their advertisements. For instance, in a hotel, an elevator can be utilized to promote the facilities provided by the hotel and attract customers to restaurants by broadcasting their luscious menu. Shopping mall elevators can be seen using it as an advertising space for inclusive and engaging content to keep the audience engaged.

 

Operational Efficiency:

Elevator Manufacturers are embracing digital technologies such as API, digital twins, and robotics to accelerate product development and enable predictive maintenance. Implementation of data analytics and IoT will accelerate innovation and create cost and labor-efficient solutions for smart buildings. Integrative API with building management systems (BMS) and machines enables robots to move autonomously, improving productivity and lowering risks. Additionally, on-premises API services provide data giving insights about people deployed, and equipment maintenance thus improving productivity. Digital Twin provides real-time visualization for effective preventive maintenance.

For safeguarding against Cyber Threats, organizations are exploring VR coupled with Cybersecurity and threat modeling to ensure data security.

Elevator Industry players conduct modular-based maintenance training sessions comprising 3D installation instruction through VR ensuring seamless, efficient knowledge transition and enhanced employee engagement, driving workforce development. AR/VR led mock installation sites and safety awareness training are provided to technicians ensuring productive learning and effective resource utilization.

Sustainability:

With rapid urbanization, sustainability has become a key priority for elevator providers. They are addressing sustainability goals by incorporating renewable energy sources, focusing on reusability, and achieving high energy conservation.

Regenerative inverters, optimized scheduling, and building customer awareness are some of the initiatives that elevator players are taking to ensure energy efficiency. Regenerative inverters recycle leaking power thus reducing energy wastage. Another advancement in the form of energy regenerative devices could be feeding energy back to the power grid. This ensures high-efficiency energy utilization and suppresses the temperature rise in the machine room, leading to energy conservation.

On the other hand, organizations are building customer awareness by socializing sustainability among users. A group of users can gain energy efficiency using Energy Saver mode. When in Energy Saver mode, the system ensures that all passengers have a satisfactory waiting period while operating in a manner that conserves energy. This mode can utilize fewer elevators per cab with more passengers to conserve energy when demand is minimal; this results in shorter trips and improved load balancing.

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Banking on the strategic priorities, industry players have been transforming the role of elevators to provide a seamless and integrated experience in a connected system.

Let us consider the scenario when a person has arrived to dine at a restaurant. Upon entering the parking lot, the Parking API effortlessly communicates with the Elevator API, directing the elevator to the desired restaurant floor. En route, the key features or menus of the reserved restaurant could be broadcast for the customer’s convenience. Upon arrival, the Elevator API interfaces with the Restaurant API, triggering a robot to serve a welcome drink and guide to a reserved table. Thus, the harmonious interactions among elevators and different elements via API, IoT, and robotics, could bring in an effortless and enriched customer experience.

Digital plays a crucial role in elevating Elevators’ journey.

As IoT technology and APIs seamlessly weave a connected ecosystem, elevators transcend their traditional role, becoming integral components in a dynamic web of interactions. Elevators API connecting with the Building API can access data and insights on people flow, equipment, and maintenance activities. This collaboration enables the development of sustainable solutions for smart cities, illustrating the tangible advantages of incorporating IoT and APIs in the elevator industry for enhanced efficiency and innovative urban solutions.

Amid the abundance of opportunities in this digital realm, elevators could craft a future beyond mere transportation, evolving into smart, connected entities that enrich the journey of both businesses and customers.

 

References:

https://www.polarismarketresearch.com/industry-analysis/elevator-escalator-market

 

 


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Rohit Mindia
Business Analyst

With 7+ years of cross-industry experience, he specializes in developing Go-To-Market Strategies, research advisory solutions for Strategic decision making, innovations, and relevant industry trends. His advisory skills encompass enabling business growth through mining key intelligence and insights. He is a MBA in Artificial Intelligence and Machine Learning Algorithms(AIMLA) & Finance and B. Tech in Computer Science and Engineering.

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