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Building World-Class Technology CoEs

March 1, 2022 4311 0 Engineering Research & Design

Building World-Class Technology CoEs

The changing industry landscape, the advent of new-age technologies, and evolving customer expectations have compelled enterprises to continuously innovate with speed and agility to gain a competitive edge. Developing strong expertise and knowledge in new-age technologies is crucial for an organization to differentiate itself and beat the competition. CoEs have enabled global organizations to build differentiated technology to drive revenue growth, enhance customer satisfaction, and drive operational excellence. In addition, CoEs as innovation incubators allow organizations to innovate fast, learn fast, and win fast. In India, GCCs are setting up CoEs that have enabled them to transform from offshore support centers to strategic business enablers for their parent enterprises. “Building World-Class Technology CoEs” report explores the various nuances to create and manage successful technology CoEs.

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Key highlights of the report:

  • Best practices and pitfalls of creating successful CoEs
  • Different stages of evolution of CoEs and different types of CoEs
  • KPI/success metrics for measuring the effectiveness and success of a CoE
  • Insights from SRI-B and Intel leaders on building successful technology CoEs
  • Initiatives taken by the GCCs to hire and skill the best-in-class talent for their CoEs
  • Collaboration with the external ecosystem (academia, service providers, and start-ups) to drive innovation in the CoE

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