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How IoT-Based Automation is Transforming the Hotel Industry?
How IoT-Based Automation is Transforming the Hotel Industry?

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After three long years, the travel industry is now starting to make progress. An increasing number of people are getting out, making summer plans, and traveling to domestic locales and abroad. All the top destinations are overflowing with people - and that is wonderful! Certainly, hotels, cruise ships, resorts, restaurants, casinos, museums, and so on are exploring to collect customer data, automate processes, and offer a better experience. IoT automation in the hotel industry has genuinely got the potential to transform the hospitality industry.

Real-Life Examples of IoT Automation in the Hotel Industry

When IoT is merged with other powerful technologies such as user mobility and data analytics, it allows a new paradigm in hospitality. In the following section, we will explore some excellent real-life examples of IoT:

1. Indoor Environmental Quality (IEQ) Monitoring

The COVID-19 outbreak brought concerns related to hygienic spaces and clean air within restaurants, hotels, and conference centers to the top of everyone's priority list. No wonder IEQ is now observed as an integral part of the facilities offered by every well-maintained place. 

The intention is not only to decrease energy consumption costs. However, it also keeps guests safe. Wireless IoT sensors are making sure the publicly-used spaces have clean air for breathing, ambient temperature, light, and noise.

The IoT technology offers insights into each critical indoor climate factor to protect guests' health, comfort, and productivity. The insights from the IoT sensors are helping in identifying and maintaining superlative conditions to boost guest comfort. 

2. Cleaning Services and Sanitation

Health and wellness have been the topmost priority of people since the COVID-19 pandemic. Maintaining a regular disinfection routine is supreme at hotels, restaurants, casinos, museums, and so on.

IoT automation in the hotel industry, such as sensors, is helping to detect the number of people in a given space in a specific period. They deliver timely notifications to properties, especially when meeting rooms, gym floors, and pools need attention. Hospitality staff members can keep a record of the footfall in different areas. And thereby, ensuring that cleaning and sanitization are done on time.

3. Footfall Control

To control the spread of COVID-19, governments worldwide created several restrictions on the number of visitors allowed in restaurants, hotels, or public spaces. Hence, IoT helps ensure compliance with these regulations.

Using people-counting systems facilitates facility managers to keep a track of the number of individuals entering or exiting any given area at any time. The system also alarms facility managers when the traffic exceeds the threshold so that they can take appropriate action.

4. Predictive Repairs and Maintenance

Customer satisfaction is of the highest importance in the hotel industry and majorly depends on uninterrupted service. Furthermore, wireless IoT sensors are helping in providing even better care by monitoring the status of appliances and equipment implemented in hotels, restaurants, and resorts.

They gather data on their working status, detect unusual performances, and notify maintenance personnel about defects. Subsequently, it prevents further deterioration of equipment and decreases repair costs while ensuring uninterrupted services for guests.

5. Energy Optimization

Hotels invest 6% of their operating costs in energy, accounting for around 60% of their carbon footprint. That is where IoT automation in the hotel industry comes in handy to boost the sustainability efforts of hoteliers and resort owners.

The technology fetches and captures data from occupancy sensors across the hotel to gather insights from guest rooms, conference rooms, and recreational facilities.

Consequently, the insights are then used for automatically optimizing power consumption depending on usage. In a nutshell, IoT helps in achieving energy savings by adjusting to room conditions.

6. Guest Room Automation

Another exciting IoT trend in the hotel industry is guest room automation. IoT automation in the hotel industry deploys IoT- enabled advanced hospitality solutions to provide customized services to their guests. It enables the latter to control their rooms by implementing smart devices such as mobile phones or tablets.

Over To You

The future of IoT automation in the hotel industry is bright as hotels implement the technology in various ways. The broader adoption of IoT-connected devices will soon create staff-less hotel rooms a reality.

IoT is not only going to facilitate businesses to save money but also allow them to let service automation take the guest experience up by several notches. 


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Vikrant has worked in the field of information technology and product development for more than 15 years. An entrepreneur and a visionary, he is committed to creating jobs and solving problems through technological innovation.

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