Topics In Demand
Notification
New

No notification found.

Blog
7 points to check before using a BPO Provider for BFSI & NBFC company in India

August 11, 2016

BPM

989

0


Listen to this article



In today’s highly competitive and regulated business environment, the BFSI & NBFC sector is looking for new low-risk financial services. Financial institutions such as, banking companies and loan providers want to reduce operational costs so that they can focus on innovation and other core functional activities. While outsourcing their credit and loan processing services they want to look for a reputed BPO partner that can help them retain customer loyalty.

Here are the 7 Points to look for before using a BPO provider for BFSI and NBFC company in India?
1. 24×7 Support through 365 days even during Festive seasons
2. Extensive domain knowledge to help solve queries with reduced TAT
3. ISO 27001 and 9001 certifications for security, accuracy and quality
4. Use of Workforce Management tools
5. Deliver top class service to retain customer loyalty through better SLA
6. Building transparency in systems and processes
7. Assist banks to create new business opportunities and address challenges

Suma Soft’s BPO services for BFSI and NBFC sector provide Loan Servicing, Loan Underwriting, Post-Closing Audit Services, Financial Accounting Services and Accounts Payable Processing. Suma Soft has over 16 years of experience in partnering with leading Banks, Home loans and Automotive loan companies. An ISO 27001 and 9001 certification company that gives paramount importance to security, accuracy and quality while delivering BPO support services.
To know more about Suma Soft’s BPO services, Click Here>>>?


That the contents of third-party articles/blogs published here on the website, and the interpretation of all information in the article/blogs such as data, maps, numbers, opinions etc. displayed in the article/blogs and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party article/blogs published, are provided solely as convenience; and the presence of these articles/blogs should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these articles/blogs , you do so at your own risk.


© Copyright nasscom. All Rights Reserved.