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How to Evaluate an AIOps Tool
How to Evaluate an AIOps Tool

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AIOps stands for Artificial Intelligence for IT operations. It is a collection of technologies that use machine learning and artificial intelligence to automate IT operational tasks, such as monitoring, alerting, and root cause analysis.

AIOps tools can help IT teams improve efficiency, reduce costs, and improve the reliability of their IT infrastructure. When evaluating an AIOps tool, there are several important things to consider such as:

  • Tool capabilities:

What tasks can the tool automate? How well does it handle different data types? Can it integrate with existing IT tools?

  • Ease of use of the tool:

Is it easy to install and use this tool? Are the features intuitive and easy to understand?

  • Tool provider:

What is the supplier's track record? Are they committed to providing support and updates?

  • Tool cost:

AIOps tools can be expensive, so end users need to make sure the cost is reasonable with the benefits they bring. 

Additionally, please find below an evaluation criterion which can be used to select an AIOps tool:

Source: nasscom AIOps Report: The Key to Achieving Tech Agility

Choosing the right AIOps tool is an important decision, but it does not have to be difficult. By following above tips, end users can find the tool that is right for their organization.

To get more insights on AIOps, read our report from the links below -  


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Current Focus Areas: IT Services, AIOps, 5G, Cloud, Project Management. Also specialises in Application Rationalization, Cost Optimization, Benchmarking, Report writing, and Market Research.

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