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What Is an IWMS? Here’s Your Definitive Guide
What Is an IWMS? Here’s Your Definitive Guide

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An integrated workplace management system (IWMS) is a software platform used across an organization—including within maintenance, IT, and HR departments—to manage all aspects of a company’s facilities, equipment, and space usage.

Having a dynamic IWMS is important: it helps you optimize your employees’ office space and work experience, monitor your real estate portfolio, maintain the assets and equipment in your buildings, and much more. IWMS software reaches across most parts of an organization and touches nearly every business area.

History and Context Behind IWMS Systems

According to Verdantix, workplace management systems integration began in the 1970s as organizations started adopting solutions for managing floorplans and space processes. It took off in the 1990s with the rise of computer-aided facility management and integrated workplace platforms, which required consultants to develop and maintain the code. In 2004, Michael Bell produced the first IWMS report from Gartner, noting a “clear transition from point solutions to enterprise suites characterizes the predominant trend in the market.”

The technology continues to evolve. According to MarketWatch, key drivers of IWMS market growth include an increase in interest of real estate workflow automation solutions, along with an increase in emphasis on energy management by governments.

In addition, innovations like IoT and AI continue to provide huge growth opportunities.

Why Use an IWMS?

So, what are some of the specific reasons you’d want to adopt an IWMS?

IWMS software helps you track, maintain, and enhance your workplace resources. If you’re still using spreadsheets and separate systems to monitor space usage, maintenance costs, and energy consumption, it is much harder to get a holistic view of how it is all performing. You’re potentially missing out on key insights into your workplace, which makes it more difficult to make data-driven decisions.

According to recent research by Mind Commerce, IWMS platforms have been found to provide the following benefits to a typical organization:

  • 5% improvement in energy usage
  • 3% improvement in the efficiency of facility usage
  • 2% reduced facility maintenance costs

By having all your asset and facilities information in one cloud-based system, you can create dynamic workspaces and make better, more informed decisions about your buildings and equipment.

In addition, today’s workplaces are rapidly evolving, and factors like the COVID-19 pandemic and new environmental regulations and concerns mean that employers need to be more flexible than ever.

According to one study by Verdantix, total expenditure on software solutions across areas like real estate, maintenance, space management, and energy management “will total $6.4 billion in 2021, up 6% from 2020.” Mind Commerce’s report shows that globally, the IWMS market will reach up to $11.2 billion by 2026.

5 Core Components of an IWMS Solution

Gartner currently defines an IWMS as covering five core components:

  1. Maintenance management
  2. Space and facilities management
  3. Real estate portfolio management
  4. Capital project management
  5. Sustainability and energy management
The Connected Workplace: Next Generation IWMS Software

It’s clear that workplaces are evolving—and the way you manage them should, too. Effective IWMS software helps you manage your facilities, spaces, equipment, business processes, and more.

 


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Nuvolo is a global leader in modern, cloud-based IWMS software. Our Connected Workplace solution is built on ServiceNow™ and offers a single platform to manage all people, physical locations, assets, and work, enabling all aspects of enterprise service management for an organization. It encompasses all the components required for an organization to plan, deliver, operate, and control the enterprise services offered to their employees and customers. Nuvolo is headquartered in Paramus, NJ, with a global workforce located throughout North America, Europe, and Asia. We are one of the largest and fastest-growing independent software vendors globally. The industries we serve include healthcare, life sciences, financial services, retail, government, higher education, and enterprise.

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