Topics In Demand
Notification
New

No notification found.

Emotional intelligence– the essential skillset for the age of AI
Emotional intelligence– the essential skillset for the age of AI

November 20, 2019

AI

1110

0

Key Findings
• 74% of executives and 58% of non-supervisory employees believe that EI will become a
“must-have” skill:
– 61% of executives and 41% of non-supervisory employees believe that it will become so in the next
one to five years
• On average, demand for EI is expected to increase by as much as six times:
– The financial services sector will see the highest increase in demand for EI skills
– Displacement of routine tasks, evolving job roles, and the inability to automate certain tasks will be
key reasons for an increase in demand for EI skills
• Although automation and AI will impact all career levels, organizations currently focus more on building
EI skills at senior levels than at non-supervisory levels:
– Organizations do not adequately assess or hire non-supervisory employees based on their EI skills
– Only 26% of organizations provide feedback to non-supervisory employees based on their EI skills
– Organizations do not conduct enough training in building EI skills for employees across grades, and
particularly for those in non-supervisory roles
• Organizations benefit from employees who display a high EI quotient:
– Top benefits for organizations include enhanced productivity, high employee satisfaction, increased
market share, and reduced attrition
– Employee benefits include greater wellbeing, reduced fear of job loss, more openness to change, and
the safeguarding of human jobs from machines
– Organizations can achieve returns up to four times higher by investing in EI skills
• Roadmap for organizations to develop a more emotionally intelligent workforce:
– Customize existing learning programs to integrate EI and make them accessible to all
– Modify recruitment processes to include the evaluation of EI
– Apply an EI lens when promoting and rewarding talent
– Use technology and data for building a high EI culture.


That the contents of third-party articles/blogs published here on the website, and the interpretation of all information in the article/blogs such as data, maps, numbers, opinions etc. displayed in the article/blogs and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party article/blogs published, are provided solely as convenience; and the presence of these articles/blogs should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these articles/blogs , you do so at your own risk.


Download Attachment

19590-emotionalintelligence-report-web.pdf

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get The Future You Want!! Capgemini in India comprises over 185,000 team members working across 13 locations. Learn more about Capgemini in India at www.capgemini.com/in-en.

Comment

images
AI has shown greater results in this field. But the question is Can Artificial Intelligence be creative? Will it be able to think outside data patterns? I believe still a long way to go in AI neural networks and others.

© Copyright nasscom. All Rights Reserved.