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Building New Work Models | nasscom-MDI Report Launch

nasscom Insights

@nasscominsights

August 18, 2023

Future of work

This joint nasscom-MDI research project is a compilation of best practices from HR and Business leaders that they had found effective during Covid and continue to hold importance in the current hybrid scenario.

Download Here: https://community.nasscom.in/communit...

Key Highlights

Three key questions that it tries to answer:

Build and maintain networks and relationships
Build and maintain culture and engagement
Integrate new joiners.

Key Findings that emerged during the study

Effective virtual management practices - Emerged to maintain work and organizations partially solved problems of keeping people and organizations together
However, their Potential remains underappreciated - As organizations push for a return to office
While they remain relevant for hybrid workplace - A combination of in-office and virtual management practices that complement each other needs to be considered\

Best Practices:
Virtual management practices
Bring Scale to Connection and Culture
Connect People Across Business Units and Geography
Be Inclusive of:
Team Members Not Working From Office
Minorities (minorities prefer flexibility)
Gen Z and Younger Millennials

In Office Management Practices
Support Deep Connection and Relationships
Role Modeling of Complex Behaviors
Engagement Activities More Fun
Serendipitous Connection
Serendipitous Innovation
Sensitive Conversations

Leadership Connects
Address the issues that people are anxious about first.
Transparency, particularly in the face of uncertainty
Express empathy for today’s challenges

Empathy Calls
Build connection by removing several levels removed
Genuineness and empathy are central
Downplay hierarchical difference

Key Takeaways
Virtual and In-Person Management Re-in force each other
Need to deepen the understanding of how the two co-exist
Required leadership capability to be built or enhanced
Deepen expertise in collaboration and knowledge transfer

nasscom Insights

Community by nasscom Insights is focused on building the largest online community catering to the Indian technology sector. The purpose of the community is to bring the latest trends and discussions onto a single platform. Our passion for tech drives the free-flowing exchange of ideas and visions from industry leaders and game-changers across India.