Rapid advancements in digital technologies are redefining businesses globally. In the current business environment, digital is not only about technology. It also encapsulates how work is done, how data lies at the core of decision-making, and how models of stakeholder engagement are changing. This is an inexorable shift. It is now not about ‘whether’ digital ways of working need to be adopted but ‘when’. As a result, the impact is being felt profoundly on the shape of talent required in this environment. While some jobs are changing and going away, others are emerging. The installed talent base of digitally skilled professionals in India across all emerging technologies stood at 6,80,000 in FY2019 and is estimated to reach 8,84,000 in FY2020.

The objective of the report is to paint a picture of the digital talent landscape in India. The report discusses how companies are dealing with the impact of the disruptive technologies on their talent development strategies. In addition to defining what digital skills are, the report also covers how people are learning these skills, what tools are being used for skilling, and how key skilling metrics are measured. The key takeaways of the report include:

  • Digital skilling core to organisations’ strategy

Digital skilling has become an integral part of IT-ITeS organisations’ overall business strategy and organisations are making efforts towards seamless execution of these strategies.

  • Focus on building ‘composite’ capabilities

There is a shift in organisations’ requirement from only technical capabilities to ‘Composite’ capabilities comprising technical skills, professional skills, and domain knowledge.

  • Leveraging multi-modal ways of learning

Organisations are leveraging multiple learning channels and are increasingly focusing on hands-on project-based training and social learning for digital skilling.

  • Organisations are creating learning ecosystem

To ensure a future ready workforce, organisations are increasingly collaborating with MOOCs, training providers, academia, other enterprises, and government for both skilling and credentialing.

In view of the increasing need to institutionalise a maturity model to assess the industry’s readiness with respect to digital skilling initiatives, the report also proposes a digital skilling maturity scale in the form of the Digital Skill Development Maturity Index (DSDMI).The report will help key stakeholders within the digital ecosystem to understand changes and ongoing trends, and the ways to learn from them. To retain its competitive advantage, India needs to be viewed as the global hub for digital talent. This report will help us understand where we are on this journey and how the collective actions by organisations, academia, and government and technology providers will get us there.

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