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NASSCOM Insights

FUTURE SKILLING FOR THE DIGITAL ECONOMY

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Rapid advancements in digital technologies are redefining businesses globally. In the current business environment, digital is not only about technology. It also encapsulates how work is done, how data lies at the core of decision-making, and how models of stakeholder engagement are changing. This is an inexorable shift. It is now not about ‘whether’ digital ways of working need to be adopted but ‘when’. As a result, the impact is being felt profoundly on the shape of talent required in this environment. While some jobs are changing and going away, others are emerging. The installed talent base of digitally skilled professionals in India across all emerging technologies stood at 6,80,000 in FY2019 and is estimated to reach 8,84,000 in FY2020. The objective of the report is to paint a pictu...

6 Most Common Mistakes To Avoid While Filing Patents

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For a tech business, filing a patent application is a crucial step if you want to defend and commercialize the invention. But in the course of a long and expensive filing process, it is easy to make mistakes, especially if you don’t have much experience managing a patent portfolio. Here’s what you need to keep in mind in order to avoid 6 most common patent mistakes: 1. Don’t Just Patent A Mere Idea The invention itself must be rendered in a physical structure or the patent application comprising the invention must be filed with the patent and trademark office concerned (ideally US Patents and Trademarks – USPTO). While all ideas start with a thought, only one out of each odd thought can be called an innovation. The concept of a patent must be “useful, innovative and...

How Technology Is Changing The Face Of HR

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Technology is evolving at a very fast pace. Businesses need to keep up with the latest technology trends to operate more efficiently and to become successful. Using latest technology helps the company to provide their customers a better service and keeps them ahead of competitors. With the emerging technology, Human Resource Management has undergone a paradigm shift over the past few years. The following disruptive trends in technology are fundamentally reshaping the way we work and how we think about HR- Increasing Use Of Artificial Intelligence AI is now most commonly used by HR, particularly the recruiters, to screen out the unfit candidates, taking robotic interviews and assessing the hard skills of the candidates. By using AI, the managers can now focus on conducting the soft skills a...

Cognitive RPA – Road to Intelligent Automation

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Rise of cognitive RPA RPA is being implemented widely across businesses to automate back-end processes, and has been able to deliver on promised benefits. While most of the RPA implementations so far have been for manual, high-volume and repetitive processes, advent of cognitive technologies such as AI, ML, etc., are enabling automation of ’business critical’ processes. RPA when combined with cognitive technologies is considered as a tool for ‘Intelligent Automation’ and is becoming an enabler for value-centric business drivers. RPA vs Cognitive RPA How does it work? A cognitive RPA system leverages existing enterprise information, which could be both structured as well as unstructured, to create models that empower intelligent decisions. In fact, working with unstructured data is one of t...

CONVERSATIONAL AI IS PROVING TO BE HELPFUL, BUT CAN IT ALSO BE DANGEROUS?

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For the average person, conversational AI is not a term that is frequently encountered in our daily lives. Yet, for what the term encompasses, we deal with one form of conversational AI or the other, almost every day. From chatbots sorting out issues in apps like Zomato and Uber, to smart assistants like Alexa and Google Assistant, conversational AI is the technology driving the modern solutions to our modern problems. Don’t feel like getting up to switch on the lights? Tell Alexa to do it for you! Food not getting delivered? Speak to the Zomato Chat bot for an answer! And while it may seem and look rather dumb talking to a machine, we are being amused and entertained by the smart speakers in our living room, asking it do anything from telling our kids bedtime stories to buying things onli...

Voice-based Conversations – Hype or Reality

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NASSCOM report titled Voice-based Conversations – Hype or Reality discusses how proliferation of smart speakers and increasing use of voice searches over smartphones is leading to the growth of voice-enabled solutions across consumers and enterprises. The report highlights some of the existing and potential use cases, application areas, challenges, importance for Indian users, etc. It also presents some actionable recommendations for companies engaged in providing solutions in this domain Introduction – Voice-based conversations While text-based conversational solutions have hit the mainstream, voice-based solutions are still in a nascent stage. However, there is a shift from text-based bots to voice-based solutions Market Landscape The market is driven primarily by proliferati...

Is Voice is the next conversational interface?

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Voice technology is for everyone Last week I booked a cab for myself. The moment I stepped in, the driver asked about the destination, which I told. After that he softly repeated the destination, but it was not to confirm from me. I noticed that he spoke into his smartphone, which understood his Indian English accent, and displayed the route for the destination on the screen. I was amazed to see this because as a millennial I still don’t use voice to converse with devices, but the driver who was in his early 50s was doing this effortlessly. Probably I am not the right user, but this is a perfect example that reflects how voice-technology is making in-roads and is being used by people who barely know how to operate a smartphone or any other smart device. Voice technology could be disruptive...

Voice-based solutions are everywhere – Its time to realize their potential

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Voice-based solutions are for everyone I was watching TV over the weekend when my daughter, who is eight years old, came to me and asked if she could have my phone for some time. Assuming she would want to talk to her grandmother, I gave her my phone. After a while I could hear her talking to someone but it was definitely not her grandmother. From a distance I could hear a lady on the other side talking to my daughter in British English accent. A bit worried, and to check if she had mistakenly called someone in the UK, I entered her room. I was surprised to see that she was talking to Google Assistant on my phone and was using it quite well to get information related to her school homework. I was impressed and asked her who taught her to use Google Assistant, to which she innocently answer...

B2B eCommerce – No Leisure Shopping

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The other side of the eCommerce coin Indian eCommerce story appears to be no less than a dream run, well positioned to contribute ~4% towards country’s GDP by 2022. Over the years, the eCommerce market has been overshadowed by B2C eCommerce in terms of popularity among masses. However, very little has been spoken about B2B eCommerce, which is far bigger than the B2C eCommerce and is a fast emerging space. Source: Strategic Review: IT-BPM Sector in India 2019: Decoding Digital Unlike B2C eCommerce, the market is led by categories such as consumer durables, mobile accessories, apparels, home furnishing, healthcare, automotive and construction and industrial supplies. The market is also characterised by difference between the purchases which in case of B2B eCommerce includes rational buying d...

Did you know……

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By Jibu Elias A machine-learning algorithm created at Carnegie Mellon was able to predict heart attacks four hours in advance with 80% accuracy. Another platform developed by AIME had a 87% accuracy in predicting dengue fever outbreaks three months in advance. Now they hope to similarly target other diseases such as Ebola and Zika. (Deloitte report) By 2020, the top five cloud IaaS/PaaS providers will control 75% of the market,up from 50% in 2016. In fact by 2020, **over 80% of the G500 will be digital services suppliers through Industry Collaborative Cloud (ICC) platforms. (IDC) Intel and supercomputer manufacturer Cray are set to unveil the world’s fastest supercomputer called Aurora in 2021, which is being built from bottom up to run AI applications at unprecedented scales. Currently, t...

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