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Order Management Software (OMS) for Growing Retail & Manufacturing Businesses

January 16, 2024 108 0 In the Spotlight Manufacturing

Order Management Software (OMS) for Growing Retail & Manufacturing Businesses

Order management is the backbone of any successful business, and having a perfect system and processes in place is crucial to ensuring smooth operations. As businesses continue to grow, manual and repetitive processes in order management can lead to inefficiencies, delays, and, ultimately, loss of reputation and customers. This whitepaper explores businesses' common problems with order management and how ITC Infotech's tailored-made Order Management Software options can help them grow. It highlights how Order Management Software solves pain points from both the retailer or manufacturer's point of view and the customer's point of view. Moreover, it offers advice on when a retail or manufacturing business should shift from manual order management to Order Management Software. The whitepaper includes a basic flow chart of the core functionality of order management systems and provides a comprehensive overview of the entire process, from order registration to shipment and delivery. With this information, businesses can make informed decisions about whether OMS is the right solution for their needs and how it can help them achieve greater efficiency, accuracy, and customer satisfaction. What’s in it for you - This whitepaper is a 10-minute read that helps you discover the ins and outs of order management processes and their benefits and shortcomings. You'll learn how to refine supply chain management practices and improve customer satisfaction with the help of Order Management Software (OMS). With the help of OMS, you'll understand the process from placing an order to shipment at the doorstep. Challenges in order management include picking errors, managing return inventory, maintaining real-time inventory visibility, and controlling excess costs. These challenges can be addressed by implementing automated systems and real-time tracking capabilities provided by OMS. The order management process can be optimized by streamlining order processing with technology. By employing ITC Infotech solutions, including Order Management Software (OMS), you can significantly improve operational efficiency, raise customer satisfaction, and reduce extra expenditure.


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This whitepaper is a 10-minute read that helps you discover the ins and outs of order management processes and their benefits and shortcomings. You'll learn how to refine supply chain management practices and improve customer satisfaction with the help of Order Management Software (OMS). With the help of OMS, you'll understand the process from placing an order to shipment at the doorstep. Challenges in order management include picking errors, managing return inventory, maintaining real-time inventory visibility, and controlling excess costs. These challenges can be addressed by implementing automated systems and real-time tracking capabilities provided by OMS. The order management process can be optimized by streamlining order processing with technology. By employing ITC Infotech solutions, including OMS, you can significantly improve operational efficiency, raise customer satisfaction, and reduce extra expenditure.


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ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is a wholly owned subsidiary of ITC Ltd. ITC is one of India’s leading private sector companies and a diversified conglomerate with businesses spanning Consumer Goods, Hotels, Paperboards and Packaging, Agri Business and Information Technology. For more information, please visit: http://www.itcinfotech.com/



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