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GCCs in India: Making a Start towards Building Fresh Talent Pipelines
GCCs in India: Making a Start towards Building Fresh Talent Pipelines

August 27, 2025

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This morning I read a LinkedIn post which highlighted that the GCC Boom which India is witnessing is driven by borrowed talent and not new job creation. The reason is clear most GCCs are experienced talent and not freshers. To some extent I agree with this thought as new offices are being set-up companies would need experienced hands who can get things going.

GCCs Hiring Freshers in India

However, to me this is not the complete story as some of the GCCs are working towards building talent pipelines which is reflective in the recent survey insights from the Nasscom’s report “Building the Next Generation of Tech Professionals” which highlighted that the new wave of campus recruitment is being led by GCCs and Start-ups, considering it’s a start the numbers are smaller.

A diagram of a company

AI-generated content may be incorrect.

Source: Nasscom’s “Building the Next Generation of Tech Professionals

Fresher hiring serves a dual purpose for GCCs as it supports their expansion efforts in India but also contributes to cost optimization and the development of a balanced organizational pyramid. Moreover, with expansion focus getting stringer this trend is likely to continue in the coming years:

    • As per NLB Services 64% of GCCs in India foresee up to a 20% increase in fresher hiring in 2025, with 9% anticipating a rise of over 50%
    • By 2030, 42% of GCCs expect fresher hiring to grow by more than 50%
    • As per a recent Taggd report the hiring sentiment across GCCs remains strong for FY26 with 48% of GCCs expected to increase recruitment, with early career lateral talent (1–5 years) remains the core hiring focus for GCCs, balancing cost, capability and adaptability.

Partnering with Academia – A Start Towards Building Talent

Another trend that is reflective of GCCs commitment towards new hiring is the emerging focus across GCCs for Academia partnerships with the focus on building the next-gen talent.

Interestingly, this is not a new trend and some of the tenured GCCs in the country such as Swiss Re and Acclaris (now WTW) have done academic partnerships in the past.

  • In 2022, Swiss Re entered into a memorandum of understanding (MoU) with the Institute of Insurance and Risk Management (IIRM), an institution focused on executive education in the financial services sector. The collaboration focused on fostering synergies and advance re/insurance education in India.
  • In 2007, Acclaris (now WTW) partnered with Burdwan University, Kolkata. Together, creating BUAcKLab, a three-month program for M.Com students combining classroom learning with on-the-job training at Acclaris, giving students practical exposure to U.S. accounting processes. The program featured a joint curriculum delivered by Burdwan University professors and Acclaris leaders. Students gained hands-on exposure through simulated financial projects during on the job training. On completion, they earned joint certification and many secured placements at Acclaris as well as other leading firms.

Evaluating Industry Readiness and Assessing Candidates through Internships

Global Capability Centers (GCCs) in India are turning internships into a strategic pipeline for future talent. Instead of being just short-term learning opportunities, internships now serve as a proving ground for potential full-time hires. Candidates go through a rigorous selection process that tests not only their programming knowledge and understanding of emerging technologies but also their soft skills—communication, teamwork, and problem-solving—ensuring a well-rounded evaluation.

The Road Ahead

While the current GCC boom in India may appear to lean heavily on experienced talent, the ground reality is gradually shifting. With fresher hiring gaining momentum, strategic academia partnerships, and internship programs becoming more structured, GCCs are clearly laying the foundation for a sustainable talent pipeline. This dual approach—leveraging seasoned professionals to establish operations while simultaneously nurturing young talent.

References:

Nasscom Report “Building the Next Generation of Tech Professionals

YourStory

LinkedIn

Economic Times

GCC Pulse

Swiss Re

 


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Neha Jain
Senior Analyst

Neha Jain



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