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Delivering Better Experiences with Digital-first CX Strategies
Delivering Better Experiences with Digital-first CX Strategies

18th Nov, 2021

11:30AM to 12:30PM IST

Virtual

13

0

Customers expect a seamless, fast, and contextual digital experience while interacting with the products and brands they trust. Which is one of the reasons why customer-centric businesses are rapidly adopting a digital-first strategy to optimize customer journeys. CX leaders will need to understand the gaps in the customer’s end-to-end journey, identify critical issues, and continuously evolve their strategies to meet growing expectations.

JOIN OUR WEBINAR AND GET STARTED WITH YOUR DIGITAL-FIRST CX STRATEGY!

Speakers

  • Vinod Muthukrishnan (Chief Operating Officer, Cisco)
  • Zack Taylor (Global Director for Contact Center, Cisco)

Key takeaways:

  • Key drivers for Digital-first CX adoption
  • Find out why your business should adopt a Digital-first CX Strategy
  • Complimentary Digital Readiness Assessment (And receive a copy of CISCO’s Whitepaper on Connected Customer Experiences)
  • How to design & deliver Omnichannel / Digital customer experience (using Cisco Webex Contact Center)
  • How to measure your CX strategies and continually improve it

REGISTER NOW

For more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments.

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