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NASSCOM Engineering R&D Webinar- How to use empathy to create human centric designs

21st May, 2020

09:30PM to 10:30PM IST

Virtual

+911204990253

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How to use empathy to create customer centric designs | Date: 21st May 2020 | Time: 4:00 pm - 5:00 PM
NASSCOM Engineering R&D is inviting you to join a webinar on “How to use empathy to create human centric designs” on 21st May 2020, Thursday at 4:00 PM – 5:00 PM (IST).
Design Thinking cannot begin without a deeper understanding of the people you are designing for. Today, we are unprecedented times of pandemic where the entire world is united towards just one cause, that is – how to stop the pandemic of Corona virus. These are also the times when humans are naturally tapping into the ‘power of empathy’ to solve biggest problems of humanity. Empathy is being able to put yourself in other’s shoes and feel like them. In this webinar, we will explore: 1. How to use empathy to design powerful customer centric designs 2. How to create amazing customer experiences 3. How to differentiate products and services through prospect empathy
Looking forward to learn:
BulletGetting an approach to build empathetic teams
BulletLearning about 3 key principles to design superior customer experiences
BulletExplore more on ‘customer journey mapping’ template
AGENDA
Time
Session Title
Presenter
5 minsNASSCOM Engineering R&D Initiatives UpdatesSiva Polimetla
40 minsSession: How to use empathy to create human centric designsRajat Chawla – Founder & CEO, Koyopo
15 minsQ&A Session
Rajat Chawla
Speaker Profile
Rajat Chawla
Founder & CEO,
Koyopo
View Profile
Registration
Participation is free to all,
but prior registration is mandatory. Click here to register.
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