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Re-imagining Talent Management in Indian Technology Organizations Post COVID-19

April 23, 2021 5655 0 COVID-19

Re-imagining Talent Management in Indian Technology Organizations Post COVID-19

As a pre-cursor to our deep-dive into the hybrid work model this year, NASSCOM Insights partnered with Aon to bring out a handbook on evolving HR best practices in the new normal. Titled “ Reimagining Talent Management In Indian Technology Organizations post COVID19” - the study aims to analyses current and emerging practices talent management - hiring, compensation, rewards, and engagement models for workforce in the backdrop of COVID-19. Through in-depth interviews, and an exclusive set of roundtables, the report incorporates valuable inputs from some of the most experienced HR leaders in the technology industry, and also NASSCOM Future of Work taskforce members, on how to embark on a journey to adopt a hybrid operating model with an immediate term perspective, along with a mid-term view focusing on a post-pandemic environment. The report also analyses the future work trends – hybrid work models, outlook for gig workers, and changes in workplaces.

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Key Highlights of the NASSCOM AON report:

 

Actions taken by organisations in the context of changed talent environment-

  • Adoption of digital technologies for remote working, video conferencing, and collaboration
  • Intensification of sanitization infrastructure and enactment of COVID-19 prevention protocols
  • Redesigning of office spaces to ensure physical distancing and restricted movement

 Key Priorities for the organisations in the current context-

  • Building and managing an agile workforce with focus on technology and communication infrastructure
  • Creating an inclusive culture by developing capabilities to attract and retain a diverse workforce
  • Re-alignment of employee value proposition (EVP) with greater importance on employee's total wellbeing, support for work/life balance and flexibility

Challenges faced by HR in the remote working setup-

o   67% of the organizations voiced employee engagement as most difficult aspect of how HR delivers value

o   Virtual hiring remains a key challenge-

  • 43% organizations voiced managing offer drops as a key challenge
  • 29% organization highlighted managing timelines in recruitment process as a challenge

  As organizations embrace newer ways of working, key aspects under spotlight are-

  • Re-inventing workspace and work location – Re-envisioning office spaces to promote collaboration and moments of truth rather than individual work
  • Move from dedicated spaces to on-demand workspaces
  • Revamping Employee Experience through efficient HR processes and rising focus on adopting an outcome first culture
  • Aligning future roles, career paths and redesigning the career architecture with the newer ways of working

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