Trust In The Digital Age

Terms of use

Terms of Use

The use of this site and the content contained therein is governed by the Terms of Use. When you use this site you acknowledge that you have read the Terms of Use and that you accept and will be bound by the terms hereof and such terms as may be modified from time to time.

All text, graphics, audio, design and other works on the site are the copyrighted works of nasscom unless otherwise indicated. All rights reserved.
Content on the site is for personal use only and may be downloaded provided the material is kept intact and there is no violation of the copyrights, trademarks, and other proprietary rights. Any alteration of the material or use of the material contained in the site for any other purpose is a violation of the copyright of nasscom and / or its affiliates or associates or of its third-party information providers. This material cannot be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way for non-personal use without obtaining the prior permission from nasscom.
The nasscom Members login is for the reference of only registered nasscom Member Companies.
nasscom reserves the right to modify the terms of use of any service without any liability. nasscom reserves the right to take all measures necessary to prevent access to any service or termination of service if the terms of use are not complied with or are contravened or there is any violation of copyright, trademark or other proprietary right.
From time to time nasscom may supplement these terms of use with additional terms pertaining to specific content (additional terms). Such additional terms are hereby incorporated by reference into these Terms of Use.

Disclaimer

The Company information provided on the nasscom web site is as per data collected by companies. nasscom is not liable on the authenticity of such data.
nasscom has exercised due diligence in checking the correctness and authenticity of the information contained in the site, but nasscom or any of its affiliates or associates or employees shall not be in any way responsible for any loss or damage that may arise to any person from any inadvertent error in the information contained in this site. The information from or through this site is provided "as is" and all warranties express or implied of any kind, regarding any matter pertaining to any service or channel, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed. nasscom and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of information contained on the site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.
nasscom or its affiliates or associates or its employees do not provide any judgments or warranty in respect of the authenticity or correctness of the content of other services or sites to which links are provided. A link to another service or site is not an endorsement of any products or services on such site or the site.
The content provided is for information purposes alone and does not substitute for specific advice whether investment, legal, taxation or otherwise. nasscom disclaims all liability for damages caused by use of content on the site.
All responsibility and liability for any damages caused by downloading of any data is disclaimed.
nasscom reserves the right to modify, suspend / cancel, or discontinue any or all sections, or service at any time without notice.

For any grievances under the Information Technology Act 2000, please get in touch with Grievance Officer, Mr. Anirban Mandal at data-query@nasscom.in.

New

See all

No notification found.

Trust In The Digital Age

Stuartwarner

@Stuartwarner

February 5, 2020

NTLF Forum 2020

1570

As the fourth Industrial revolution unfolds, every piece of information about the analogue world is now being stored digitally – be it the vaccination records for our children or the review from our last holiday. As a society, we are increasingly storing information about our lives across many topics including, transactions data, money, identity, reputation, personal & corporate data amongst others.

With every new type of information stored, new opportunities present themselves for entrepreneurs to build new frontiers of commerce using data to drive insights and competitive advantage. Its also the age of the digital experience which we know can be a winning formula as we have seen with Uber for example, the need for getting from A to B via a physical taxi hasn’t changed but the friction has been removed by focussing on the client experience.

With greater volumes of data comes greater responsibility. As guardians of our customers data, are we asking ourselves the right questions to challenge how we are being responsible, for example

It is easy to collect data but are we collecting it responsibly?
Are we removing data that is not relevant or haven’t asked for permission to keep?
Do we use our data ethically for our customers benefit or for ours?

We know Data can be an incredible differentiator, used wisely it can improve our experiences, save time and give our customers much better outcomes. The ideology of Technology has also changed and AI has changed what’s possible but unfortunately some things remain impossible, for example censorship is seen as a challenge but how and who moderates?

Whether we realise it or not this generation is in the process of writing a “Digital Constitution” for future generations. This becomes very pertinent for example, when you think of immutable data contained in Blockchains and in some ways society is making the rules up as it goes. It’s a battle to keep pace with the volumes of data being generated so our focus is on ensuring we build the trust with our customers and challenge ourselves to get the balance right between societal well being and corporate profits. Our focus on proactive cyber security, multiple gatekeeping technologies, data cleaning & unbiasing as well as technologies like Blockchain that promise solutions to bridge the trust gaps in a digital way are all key areas. Our second response is around the human element, our ability to include all cognitive and diverse viewpoints both internally and externally helps us deal with the challenges in a more empathetic way.

Enter Digital Trust – it is about the intersection of purpose & profits with trust being the link.. and that is probably a good starting point for a healthy digital constitution.

ABOUT THE AUTHOR

Stuart Warner, Head of Technology, Digital & Analytics, Fidelity International

The registrations for 28th NASSCOM Technology & Leadership Forum are open. Visit https://www.nasscom.in/ntlf/ to see how the event is shaping up. Register Today at https://www.nasscom.in/ntlf/register.html

We have special offers running for SMEs, Start-ups and Women in Tech, contact us at ntlf@nasscom.in to know more.

NASSCOM data security NASSCOM Technology & Leadership Forum #NTLF2020 Tech In 20s Trust in Digital Era #Trust Digital Trust

Disclaimer

That the contents of third-party articles/blogs published here on the website, and the interpretation of all information in the article/blogs such as data, maps, numbers, opinions etc. displayed in the article/blogs and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party article/blogs published, are provided solely as convenience; and the presence of these articles/blogs should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these articles/blogs , you do so at your own risk.

Stuartwarner

Stuart Warner