Topics In Demand
Notification
New

No notification found.

Leverage Data-Driven Culture for Your Business
Leverage Data-Driven Culture for Your Business

December 2, 2024

4

0

 

In the modern business world, data is an essential necessity. Whether you want to fuel innovation, improve workforce productivity, or implement revenue-generating strategies, you need data. Gaining that data is the easiest part; the next and more difficult step is how that data will be used by the organization. This is where data-driven culture comes in. Let us understand what a data-driven culture is, and why is it more important?

What is Data Culture?

Data culture encompasses beliefs, values and behaviors that collectively shape the stakeholders’ perception of the sharing and usage of data within an organization. Building a data-centric culture means fostering the inclusion of data within and across the structure of an organization.

  • 90% of professionals regard data and analytics as critical components of the key to enabling various businesses to foster growth in their digital programs.
  • Data-driven organizations are found to have 23 times more likelihood of acquiring clients and 19 times more chances of being profitable endeavors, as cited by McKinsey.
  • BARC research found that a 10% reduction in costs and an 8% increase in profits for organizations engaging in big data, while 69% reported enhanced decision-making and better customer insight by 52%.
  • 62% of retailers benefit from data and analytics as a competitive advantage.
  • One-third of professionals stress the importance of technology for customer understanding, with 63% of marketers rooting for data-driven marketing.

7 Pillars of Data Culture

Achieving a data culture is not a goal that can be attained in one day. It requires proper planning in relation to certain pillars:

  • Leadership Commitment: For a data culture to take root, it must start from the top. Leaders need to champion data-driven approaches, encourage data literacy, and lead by example.
  • Data Literacy: The employees at every level need to know and explain what data is, what it means and what to do with it. This entails training followed by ongoing education.
  • Access to Data: It is hard to promote a strong data culture without the support of relevant data. This means breaking down silos and ensuring that the right data is available to the right people at the right time.
  • Trust: Employees should have confidence and faith in the accuracy, trustworthiness, and neutrality of the data they are interacting with.
  • Technology and Tools: The right technology stack is essential for supporting data-driven decisions. This includes everything from data collection and storage solutions to analytics platforms and visualization tools.
  • Collaboration and Communication: Data should not be isolated within departments. Cross-functional collaboration ensures that insights are shared and the organization as a whole benefits from the data.
  • Continuous Improvement: A culture of data is never static. It requires ongoing refinement, feedback loops, and a willingness to evolve with new data and technologies.

Impact of Data Culture in Business Success: Challenges & Benefits

The appropriate implementation of data culture can be an indomitable force for good in any business. Organizations that have a seemingly embedded data culture will derive data, and it will be useful in monitoring evaluation and strategic planning. However, such a transformation cannot happen without some obstacles.

Business Challenges Without Data Culture

  • Decision-Making Based on Gut Feelings: In the absence of a data-oriented culture, decisions are typically made on gut feelings based on the past or current context rather than on facts. This will result in a lot of missed chances and rising risks.
  • Data Silos: In the absence of a relevant data culture, different organizational units tend to be data hoarders, leading to dispersion rather than a unity that enhances efficiency. This makes it possible for analyses to be partial and poor choices made.
  • Resistance to Change: There is a need to change the way people work in order to promote a data culture. This is ordinarily met with difficulty from individuals who have always embraced the old ways of operations.
  • Data Literacy Deficiency: Due to a lack of attention given to data literacy within the organization, the employees may find it very hard to interpret and apply data within their specific context, thus nullifying the intended outcomes of data use.
  • Situational Data Use: In the absence of a defined data culture, the data usage in the organization may be lagging, with some teams over-utilizing data while others ignore it. This situation poses an operational problem since there will be various understandings of the same purpose.

Advantages Of Data Culture

  • Better Decision-Making: Decisions made from data are subject to evidence and insights as opposed to mere guesswork. This brings about a more effective and well-planned approach.
  • Greater Effectiveness: Data can show where there is wastage of resources in the execution of activities, and hence, improvements can be made to make processes and operations efficient.
  • More Creativity: Useful definitions of data analytics may provide new ideas, even in areas that do not seem related to actual statistics, such as product marketing.
  • Improved Marketing Strategy: Companies that study the behavior of their customers can utilize their findings to target customers more effectively.
  • Competitive Advantage: Companies that are data-driven as a practice are able to stand out from the competition because they are able to make decisions quicker, better and more effectively than the rest of the competitors.

How to Implement a Modern Data Culture That Will Stick?

In order to promote a modern data culture, organizations need to be careful and strategic. Some measures that need to be taken include:

Start With Leadership

Leaders should back the change and become change agents in well-systematized processes and structures. This means stating and communicating the vision as well as the importance of data and practicing data-centric decisions.

Invest in Data Literacy

Organizations need to familiarize their employees and help them hone their data-related abilities. It can be achieved through organizing workshops, offering online courses or arranging mentoring sessions.

Ensure Data Accessibility

Remove barriers to information, such as siloed data structures and systems. Explain any technology investments designed around simplifying the use of data in a company. These new structures should also come with data policies to bring about data management.

Promote Collaboration

Get people with different skills from different teams to work on data tasks together. This not only improves data sharing but also brings in innovation through different inputs.

Celebrate Data Wins

Commend or provide incentives to the teams and individuals that efficiently utilize data to attain business goals. This strengthens the value placed on the data and motivates others to do the same.

Monitor and Adapt

Periodically, evaluate how well your data culture strategies are working and how ready you are to improve them. Solicit employee input, as well as keep abreast of the latest developments in data innovation.

Wrapping Up

In conclusion, embedding a data-driven culture within an organization is not just a buzzword but, rather, one of the factors that bring businesses success in today’s world. In either case, no matter if you are at the beginning of this path or you already have a data culture you want to enhance, the strategy remains the same – unite the people, processes, and tools under one vision of effective use of data.


That the contents of third-party articles/blogs published here on the website, and the interpretation of all information in the article/blogs such as data, maps, numbers, opinions etc. displayed in the article/blogs and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party article/blogs published, are provided solely as convenience; and the presence of these articles/blogs should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these articles/blogs , you do so at your own risk.


ProHance is a cutting edge, global operations management platform. ProHance is enabling organizations to drive efficiency while optimizing employee utilization with deep insights on employee and team productivity. Top Fortune companies are using ProHance in their global centers to unlock the full potential of their human capital. Our SaaS-based modular approach allows an enterprise to effectively measure time and effort contribution with over a 200+ customizable reports. Our clients have experienced productivity gains of 15% – 30% in less than 3 months of deploying our solution. With 370,000+ users across 25 countries. ProHance is accepted as a critical enabler for organizations to build a workforce that is visible, connected, integrated, and efficient.

© Copyright nasscom. All Rights Reserved.