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According to a report from McKinsey, employees spend 1.8 hours every day – 9.3 hours per week, on average – searching and gathering information. Put another way, employees are spending around 20% of the time searching for information than contributing productively.
There are multiple reasons why an employee spends a lot of time searching for information. A few of the important reasons are:
Data Complexity and Diversity
Diverse Data Formats
Employees struggle with the variety of data formats (PDFs (Portable Document Format), presentations, documents, images, videos, databases, etc.), making it challenging to search and retrieve information.
Complex Data Relationships
Enterprises often deal with complex data relationships that require a comprehensive understanding, adding to the difficulty of extracting meaningful insights.
Organizational Challenges
Information Silos
Information scattered across different departments or software applications leads to inefficiencies in locating relevant data.
Lack of Metadata and Tagging
The absence of proper metadata and tagging systems hinders efficient organization and retrieval of information, contributing to prolonged search times.
Poor Document Organization
Inefficient document organization within the enterprise complicates the search process, emphasizing the need for tools like Enterprise Search for better indexing and categorization.
Technological Limitations
Inefficient Search Algorithms
Organizations lacking robust search algorithms may experience difficulties in quickly finding relevant information.
Volume and Evolution of Data
Increased Data Volume
The sheer volume of accumulated data over time can overwhelm traditional search methods.
Evolution of Business Processes
As businesses evolve, traditional search methods may not adapt well to changes, highlighting the need for dynamic solutions like Enterprise Search.
Productivity and User Experience
Time-Consuming Manual Processes
Manual processes for information retrieval consume valuable time, emphasizing the importance of automation through Enterprise Search.
Employee Productivity and Engagement
Constant searching for information can lead to frustration and decreased productivity, highlighting the role of Enterprise Search in enhancing efficiency and contributing to higher employee engagement.
Navigating challenges with Enterprise Search and the rise of Federated Search
The term “Enterprise Search” is used to describe a tool/software that helps search information within an enterprise. Enterprise Search platforms are becoming immensely popular for the kind of benefits they offer for the employees. They help retrieve information from diverse types of data that an organization stores over a period, including unstructured data in the form of documents in various formats like PDF, PPT, Word, flat files, and others and structured data in the form of Excel files, CSV, and databases.
The goal of Enterprise Search is to provide users with a unified and comprehensive search experience across the organization. It helps break down information silos, improves search efficiency, and promotes better collaboration by making relevant information easily accessible from a centralized interface. As organizations grapple with challenges in efficiently retrieving diverse and dispersed data through traditional Enterprise Search, the rise of Federated Search has become a transformative solution. Navigating issues such as data silos, format diversity, and slow search algorithms, Federated Search emerges as a dynamic alternative.
By enabling real-time, distributed querying across multiple sources, Federated Search addresses the limitations of centralized Enterprise Search, providing organizations with agility, flexibility, and improved access to up-to-date information.
Federated Search powered by Generative AI has an innovative flair by intuitively understanding user queries, seamlessly adapting to dynamic data environments, and delivering results with unparalleled precision—a transformative leap in the realm of information retrieval.
Super Search Platform Powered by Generative AI
Introducing Course5’s SuperSearch Platform, a multi-dimensional comprehensive search and knowledge extraction solution powered by Generative AI for enterprises
Knowledge resides in structured/ unstructured form, and is siloed and spread across many repositories within an organization. In a deeply connected world, there is a need to augment Insights from internal and external data. Disconnected analytics systems do not provide comprehensive insights for users to make informed decisions.
C5i SuperSearch is a multi-dimensional comprehensive search and knowledge extraction solution for deriving comprehensive insights from structured and unstructured data repositories within the organization. It provides highlyrelevant search results with content summaries, key topics, and visual insights combined with conversational capability for an interactive experience, thereby redefining the way we search and consume content.
Comprehensive Analysis along Five dimensions for a Given Query
SuperSearch: Platform Features
Ability to Summarize Information Across Multiple Documents
One of the standout features of Course5 SuperSearch is its remarkable ability to summarize information spread across multiple documents and media formats. This empowers users to quickly grasp the essence of extensive content, promoting efficiency and saving valuable time in information retrieval.
Related Questions
SuperSearch goes beyond conventional search engines by not only providing answers but also assisting users in understanding the context better. The platform generates related questions, enhancing the user’s comprehension and facilitating a more profound exploration of the subject matter.
Paragraph Retrieval and Document Indication
Another noteworthy feature of SuperSearch is its capability to gather relevant paragraphs and indicate the corresponding document along with the page number. This advanced functionality streamlines the process of pinpointing specific information within documents, enhancing precision in data extraction.
Advanced Video Analytics for Precise Content Access
SuperSearch highlights an advanced video analytics capability, setting it apart in the realm of knowledge extraction solutions. This feature enables users to retrieve precise video content based on their queries. The key distinguishing feature of SuperSearch is its ability to not only locate the relevant video but also pinpoint the exact time within the video where the queried information is located. This time-saving functionality streamlines the user experience, allowing for efficient access to specific content within videos. By seamlessly integrating video analytics into its repertoire, SuperSearch demonstrates a commitment to providing a comprehensive and time-efficient solution for users navigating through vast repositories of multimedia data.
Display of Relevant Images
SuperSearch sets itself apart by not only focusing on textual information but also incorporating the display of relevant images corresponding to the search query. This visual component adds an extra layer to the user experience, catering to a more diverse range of informational needs.
Structured Data Retrieval
The platform further distinguishes itself with its ability to retrieve information from structured data sources. By seamlessly integrating structured data into search results, SuperSearch ensures a comprehensive and well-rounded extraction of insights, combining both unstructured and structured data for a more thorough understanding.
The above features provide enterprise users with –
Enhanced Understanding
SuperSearch is designed to facilitate a deeper understanding of the information it retrieves. Through related questions, contextual insights, paragraph retrieval, and image display, it aids users in comprehending the nuances of the content, thereby elevating the overall user experience and impact.
Comprehensive Search for Efficient Decision-Making
SuperSearch’s comprehensive search capabilities, inclusive of structured data retrieval and image display, contribute significantly to efficient decision-making. By offering a broad spectrum of relevant information, including content summaries and key topics, the platform equips decision-makers with the insights needed to make informed choices swiftly and effectively. This redefined search experience directly impacts organizational efficiency and decision-making effectiveness.
In a data-driven world, SuperSearch acts as a transformative force, addressing the evolving needs of enterprises in information retrieval. Its advanced features, coupled with Generative AI, redefine the search landscape, empowering organizations to make informed decisions swiftly and effectively.
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C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making. C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.
By Deepam Kanjani, Principal Security Engineer, Snowflake
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