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Digital Enterprise 5.0: Digital Readiness in the era of AI

April 15, 2024 359 5 Digital Transformation nasscom insights

Digital Enterprise 5.0: Digital Readiness in the era of AI

Digital Enterprise 5.0: Digital Readiness in the era of AI is the fifth addition in our ongoing analysis of global end-user companies' digital transformation journey spread across eleven sectors and seven geographies. Building upon insights from over 500 companies spanning diverse sectors and regions, this report delves into the global enterprises’ digital spend, digital workforce, digital contracts, and Gen AI.

Key Highlights

Digital Enterprise 5 Year transformation Journey

  1.  Crucial shifts in defining trends in digital enterprise maturity across past 5 Years.
  2. Year on Year digital spending trends across the years. Top 5 digital tech priorities.   
  3. Digital talent growth with top sectors and major spenders and duration of tech services outsourcing contracts across the years.

 

Digital Spending trends in 2023.

  • The report highlights the major shifts in trends over the last five years. The report unveils “Sector Maturity Index 2023” that illustrates sectoral maturity shifts in 2023. New parameters introduced.
  • Digital spending trends as a percentage of tech spending in comparison to last year. Top sectors and multiple case studies.
  • Digital talent as a percentage of total workforce in 2023 on account of Gen AI as well as impetus on cloud and data related skills. Top investing sectors in talent in various digital technologies.
  • Preferred outsourcing destination for businesses aiming to build and expand their digital services portfolio.
  • Growth trends in digital services contracts in enterprises by dominant duration bracket in 2023.
  • Integration of Gen AI, its budgeting and top investing sectors in 2023.Top focus areas of GenAI priorities. Responsible AI investing trends. 

Outlook 2024

  • Demand, revenue growth expectations, and top business priorities in 2024. Major geographies, sectors, and segments.
  • Estimated change in digital spend and digital talent hiring in 2024. Top sectors and geographies.
  • Top sectors that will draw maximum investments in 12 to 18 months’ time-frame and the comparison between 12 months and next 18 months by technology. Top use cases, investing regions and sectors.
  • GenAI investment priority in 2024 vs 2023 and top emerging Gen AI roles in 2024 with top hiring regions and top hiring sectors.

 

Recommendations for ecosystem partners to support rapid digital adoption acceleration.

  • Becoming AI first, future proofing the talent pipeline and building a data driven business and cocreating with tech partnerships.
  • Service Provider recommendations: It suggests investing in technology, talent and innovation through providing offerings targeted on cutting edge technologies.
  • Industry association recommendations: developing digital readiness and fostering ethical practices culture.

 

For a detailed read, download this free report.

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