Topics In Demand
Notification
New

No notification found.

The Evolving Role of Systems Leaders in GCCs: A Paradigm Shift
The Evolving Role of Systems Leaders in GCCs: A Paradigm Shift

October 26, 2024

GCC

17

0

India’s Global Capability Centers (GCCs) have come a long way from their early days as cost-focused support units. Today, they are rapidly evolving into powerful engines of innovation and strategic value for their global organizations. With capabilities spanning end-to-end product ownership, strategic decision-making, and world-class talent development, India’s GCCs are reshaping their role on the global stage. This transformation marks a new era where GCCs are no longer mere extensions of their parent companies but integral drivers of business success and global influence.

Key Shifts in the GCC Landscape

  1. End-to-End Product Ownership
    Today’s GCCs manage entire product lifecycles—from conception to market—showcasing their capacity for complex, high-value roles.

  2. Innovation Hubs
    No longer limited to back-office functions, GCCs are now innovation centers, pushing technological boundaries and adding strategic value.

  3. Strategic Decision-Making
    GCCs contribute meaningfully to global strategy, leveraging deep expertise and a unique vantage point.

  4. Talent Powerhouses
    India’s GCCs attract world-class talent across engineering, analytics, and more, becoming critical talent reservoirs.

Rising Global Roles and Leadership

Global leadership roles within GCCs are on the rise. By 2030, the number of global leaders in Indian GCCs is expected to jump from 5,000 in 2022 to over 30,000. Women in global leadership are projected to grow from 900+ to over 4,000, marking a substantial shift in diversity and inclusion.

Embracing Systems Leadership

To thrive in this transformed landscape, GCC leaders must adopt Systems Leadership—a holistic approach that emphasizes interconnectedness and strategic agility. Systems Leaders excel by:

  • Integrating diverse domains (engineering, customer insights)
  • Driving innovation and collaboration across functions
  • Managing global and cross-cultural teams

The Systems Leader’s Role

Systems Leaders bridge silos, see the big picture, and create ripple effects across the organization. This approach not only fosters innovation but also ensures operational excellence and enhances customer experiences. By fostering Systems Leadership, GCCs can evolve into true strategic partners, setting the stage for sustained growth and success.

The future of GCCs will belong to those who can connect the dots and lead with a vision. Systems Leadership isn’t just beneficial—it’s essential.


That the contents of third-party articles/blogs published here on the website, and the interpretation of all information in the article/blogs such as data, maps, numbers, opinions etc. displayed in the article/blogs and views or the opinions expressed within the content are solely of the author's; and do not reflect the opinions and beliefs of NASSCOM or its affiliates in any manner. NASSCOM does not take any liability w.r.t. content in any manner and will not be liable in any manner whatsoever for any kind of liability arising out of any act, error or omission. The contents of third-party article/blogs published, are provided solely as convenience; and the presence of these articles/blogs should not, under any circumstances, be considered as an endorsement of the contents by NASSCOM in any manner; and if you chose to access these articles/blogs , you do so at your own risk.


Founded in 2002, Zinnov is a leading global management consulting and strategy advisory firm, with a presence in 10 global locations. Over the last 22 years, Zinnov has partnered with Global Enterprises and Fortune 2000 companies across their value creation journeys to develop actionable insights – across revenue, talent, innovation, scale, and optimization. Zinnov enables companies to develop and optimize a global engineering footprint through center setups, technology and functional Centers of Excellence (COEs), portfolio optimization, partnerships, and real-time data/ insights – through its unique GCC Accelerator Platform (GAP) offering. This multi-lever approach helps Zinnov’s clients achieve higher R&D efficiencies, innovation, and productivity via an immersive and highly networked model. Zinnov’s expertise also includes advising global PE firms in asset shortlisting, target evaluation, due diligence, and value creation for their portfolio companies through a globalization lens.

© Copyright nasscom. All Rights Reserved.