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How can GCCs Evolve as Reinvention Engines
How can GCCs Evolve as Reinvention Engines

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Global Capability Centers (GCCs) have evolved from basic ‘doer’ of services to being ‘core strategic’ entities of their parent organizations. Modern organizations need ‘modern GCCs’ to set up a new performance frontier. Accenture’s latest report, Modern Global Capability Centers as Reinvention Engines, focuses on how GCCs play the critical role of providing organizations a global pool of top-tier talent, the latest in emerging technology, and training.

In doing so, GCCs are revolutionizing the way businesses operate, serving as pivotal engines of reinvention across industries. Businesses that leverage this global talent pool and leverage emerging technologies can unlock innovation, efficiency, and competitive advantage.

The C-suite needs to adopt five critical steps to accelerate reinvention and unlock unprecedented business value. Enterprises must set a comprehensive talent strategy by incorporating specific capabilities for the GCC to meet business goals. They also need to tap into talent-rich location like Asia Pacific, Africa, and Latin America. One of the fundamental steps for businesses to get the best out of GCCs is to build a strong digital core. This will help them align with organizational goals and plan for continuous investment. Other priorities include promoting cross-functional collaboration through GCCs and building an omni-connected culture for employee satisfaction and revenue growth.

Read more insights, news and views from Accenture in this space here.


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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

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