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Global Capability Centers
Will GCCs face any compliance issues going ahead?

Will GCCs face any compliance issues going ahead?

GCC Global Capability Centers
January 7, 2025 337 0

Under given circumstances and regulatory framework there are many such compliances issue, a GCC might face in India, and they have to find ways & means to effectively address them. Such issues may range from data privacy &...


The Company Owned, Partner Operated (COPO) Model: A Framework for GCC Excellence

The Company Owned, Partner Operated (COPO) Model: A Framework for GCC Excellence

GCC Global Capability Centers
January 7, 2025 1228 0

The Company Owned, Partner Operated (COPO) Model: A Framework for GCC Excellence Introduction Global Capability Centers (GCCs) have become instrumental in enabling multinational companies to streamline operations, foster inn...


Strategic Models for GCC Excellence: A Deep Dive

Strategic Models for GCC Excellence: A Deep Dive

GCC Global Capability Centers
January 4, 2025 1383 0

Introduction Global Capability Centers (GCCs) are game-changers for global businesses, streamlining operations and driving innovation. Two main models dominate the GCC landscape: Company Owned, Company Operated (COCO) and Compa...


Global Capability Centers and IT Services Providers in India - Moving From Hungry me vs. Hungry you, to Hungry Us

Global Capability Centers and IT Services Providers in India - Moving From Hungry me vs. Hungry you, to Hungry Us

Global Capability Centers
January 1, 2025 167 0

About 25 years ago, when I first joined the IT services industry, optimism was high in India. IT Services organizations were expanding rapidly, hiring more people, and taking on complex projects traditionally handled by clients th...


GCC Annual Report 2024

GCC Annual Report 2024

GCC Global Capability Centers
December 27, 2024 1009 1

The 2024 GCC Annual Report underscores a transformative year for Global Capability Centers (GCCs), highlighting their evolution from operational support units to strategic innovation hubs. Key milestones include: Expansion & In...


A Revolutionary Approach to Workforce Retention

A Revolutionary Approach to Workforce Retention

BPM Global Capability Centers GCC Community Newsletter Hr Summit Case studies Future of work AI
December 18, 2024 56 0

A Revolutionary Approach to Workforce Retention Employee retention is a pressing challenge in today’s competitive business environment. High turnover not only impacts productivity but also incurs significant costs for organizat...


10 Reasons Why GCCs for Insurance Industry Are Transforming Operations

10 Reasons Why GCCs for Insurance Industry Are Transforming Operations

Global Capability Centers GCC
December 17, 2024 283 0

Global Capability Centers (GCCs) for the insurance industry have become a strategic enabler for operational excellence, cost optimization, and innovation. Recent transformations in the insurance sector—including the digital revamp...


SIAH - India GCC Trends for 2025

SIAH - India GCC Trends for 2025

Global Capability Centers GCC
December 11, 2024 1242 0

India's GCCs are set to undergo strategic transformations in talent management in 2025, with a focus on specialized skills and performance-based compensation. Key trends include a rise in AI-related roles, increased voluntary attr...


Global Capability Center (GCC)  Policies - A Comparative Analysis Across India and Beyond

Global Capability Center (GCC) Policies - A Comparative Analysis Across India and Beyond

GCC Global Capability Centers
December 9, 2024 747 1

This report, Global Capability Center (GCC) Policies: A Comparative Analysis Across India and Beyond, delves into the policy frameworks fostering the growth of GCCs in India and other prominent global hubs. It examines key compone...


Navigating Cloud Challenges with Repatriation

Navigating Cloud Challenges with Repatriation

Digital Transformation BFSI Global Capability Centers Data Privacy Cloud Computing
December 4, 2024 1661 0

Cloud repatriation is emerging as a strategy to address the challenges of public cloud adoption, including cost escalation, security compliance, vendor lock-in, and data sovereignty.   Cloud computing has transformed bu...


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