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What is Email Marketing and How Does it Work?
What is Email Marketing and How Does it Work?

July 20, 2021

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When you start a business, you find various communications channels to reach out to your prospects. From direct marketing to digital marketing via social media channels, the way businesses interact with customers has changed over time. But email marketing services have been used by one and all since forever, and for a good reason. It has been the most effective and direct means of connecting with leads, sustaining them, and turning them into loyal customers, consistently winning over all the other marketing channels.

Despite the growth of social networks, email marketing services remain one of the most efficient and productive communication methods. For any online business, email marketing tools are not just an option rather a necessity. 

When executed accurately, email marketing services can help a business boost sales, intensify traffic, and maximise profits. Efficient marketing emails persuade prospects and transform them into customers, turning your one-time shoppers into faithful, raving fans.

Email marketing is an enormous discipline. It is easy for new business owners to get lost in such a vast sea of terminologies, tools, and techniques. Therefore, before launching your first email marketing campaign, it will be better to grasp an in-depth knowledge about what email marketing is and how it helps businesses. So, hold tight while we walk you through the nuances of email marketing services and the complete process of establishing your email marketing campaign. 

What is Email Marketing? 

Email marketing services are digital marketing processes of interacting with an audience through electronic mail messages or what we commonly call an email. Though email marketing is conducted usually with commercial intent, they are also employed to educate, create awareness, and acquaint your recipients on relevant topics of interest.

Just like maintaining a healthy interactive relationship with your customers is essential for the growth of your business, establishing business-to-business relationships also hold equal relevance. On the one hand, a B2C relationship demands you to tap into your consumer’s emotions and persuade them to buy your products and on the other hand, a B2B relationship is entirely based on logic as it is imperative to follow the reasoning behind a purchasing decision. For any business, it is of utmost importance to set up a B2B email marketing campaign. This is so because B2B email marketing implies more engagement, more engagement implies more leads, more leads mean more conversions, and more conversions lead to more profits. 

Adopting affordable marketing solutions is essential for business owners to maintain a profitable business. One such cost-effective solution is bulk email marketingwhich is an email delivered to large groups of people in a single go. Bulk email marketing does all that any email marketing service does, that is, advertise the goods and services offered by a business and maintain a relationship with customers. Additionally, bulk email marketing saves you a lot of money by boosting the returns on investment.

Benefits of email marketing:

  • This is an excellent means to develop a community of loyal customers around your brand.
  • It facilitates generating more leads and enhancing sales.
  • This is one of the best ways of obtaining recurring traffic.
  • It is a way to minimise some of the risks associated with SEO algorithmic changes. 

Why is email marketing important?

One cannot emphasise enough how valuable and advantageous email marketing services can be for your business. The numerous reasons why you should incorporate email marketing tools into your communication strategies include:

  • Emails are used by more than 50% of the global population, leading to greater engagement and higher ROI.
  • Your email subscribers are the assets that you do not have to share with anyone. Owning a vast list of voluntarily registered users can increase the resale value of your business.
  • It gives you a platform where to interact with your audience directly.
  • Email marketing allows a level of flexibility of customisation that no other channel does. You can customise emails as you travel through the different stages of an email sales funnel.
  • The entire process starting from users subscribing to your list to the time they purchase from your store can be fully automated.
  • It allows easy and accurate performance measurement and analysis.

How does email marketing work?

Now that you comprehend why email marketing is critical for the growth of your business, let’s delve deeper into how you can employ this excellent marketing tool.

Though email marketing is not a complicated process, it involves a lot of A/B testing to find out what best suits your subscribers and business goals. 

Here are the basic steps involved in the process:

  • Sign up for an email marketing tool

An email marketing tool will help you create an email list, add users to it, send emails, provide performance reports, and develop funnels to redirect subscribers to pages, products, and actions you want them to take.

  • Create an email marketing strategy

Developing your email marketing strategy helps you decide how you will use the email marketing service with other marketing campaigns, which platform you will use and the associated budget, when you will use automation, and how effectively you can use the reporting mechanism. 

  • Build and grow your email list

For a successful email marketing campaign, you’ll require a HUGE list of active subscribers. You can achieve that by:

  • Publishing great content on your websites

  • Give incentives like free ebooks, trial offers, etc.

  • Make the subscription process easy and convenient. 

Though maintaining an email list can be tricky, the right approach and tools can make the process straightforward.

  • Setup email automation tasks

The most common automation tasks include welcome emails, email campaigns, cross-selling emails, abandon cart emails and feedback or reviews from emails. 

  • Monitor and enhance performance through A/B testing

A/B testing aids you in judging what kind of email messages can potentially create higher engagement and conversions. 

  • Regularly clean up your email lists

Your email list can have numerous inactive users that can cost you a lot more than you can imagine. One efficient way to minimise the cost is to frequently perform a list cleanup to remove inactive subscribers from your list.

Now that you have read the entire article, we hope you have a solid hold of the basics of email marketing services along with the know-how to launch email marketing tools for your business.

So, what are you waiting for? Experiment with different email designs, develop a subscription form, execute your first email marketing campaign and find what suits your brand the most!

Original Article Published Here - https://mtalkz.com/what-is-email-marketing-and-how-does-it-work/


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Abhishek is a strategic Sales Leader focussed on revenue growth and solution sales. In the past, he has worked with corporates like IBM, Bharti Airtel, Reliance Jio, State Bank of India, Sony, Applied Materials, Pernod Ricard, Walmart, Safexpress, Indian Oil, Marico, Bharti Infratel, Reckitt Benckiser, and Canara HSBC Oriental Insurance company among others. He holds an engineering degree from IIT Roorkee, an MBA from IIM Indore, and a PGPX from Anderson School of Management, University of California. He is generally respected in the professional circles for his deep understanding of enterprise profitability, and his ability to bind multiple business aspects together for securing a competitive advantage. He is an ardent cyclist and a yoga enthusiast.

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