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MoF: Meeting to discuss business models being followed by ecommerce operators
MoF: Meeting to discuss business models being followed by ecommerce operators

March 26, 2025

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We participated in a meeting organised by MoF along with ecommerce operators to discuss the business models being followed by various ecommerce operators and the treatment of delivery charges under GST. The comprehensive discussion was structured into three distinct segments, each focusing on a different category of e-commerce operators (ECOs):

  1. Goods transportation service providers and aggregators
  2. Traditional marketplace platforms
  3. Quick commerce platforms

During the meeting, industry representatives provided detailed insights into their operational and business models, with a specific focus on the GST landscape. Participants elaborately explained the intricate processes of order fulfillment, including the delivery of goods and provision of services, highlighting the complexity of modern digital commerce ecosystems.

The meeting underscored the pivotal role of technology as a strategic partner to the government. Digital platforms inherently offer unprecedented transparency, enabling comprehensive transaction tracking, driving economic expansion, and broadening tax coverage. By bringing markets closer to consumers and creating innovative market spaces, these digital models serve as catalysts for economic transformation. The dialogue represents a proactive approach to understanding and streamlining the evolving e-commerce landscape within the broader taxation framework.

We will be following up with the Government for suitable next steps. For more details, please write to tejasvi@nasscom.in.


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Tejasvi

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